ExcelCare At Egg Harbor -
Job Title : Lead Certified Nursing Assistant (Lead CNA)
Department : Certified Nursing Assistant Department
Reports To : Director of Nursing
Position Summary : The Lead CNA is responsible for overseeing and managing a team of Certified Nursing Assistants (CNAs) within the skilled nursing rehabilitation center.
This role focuses on enhancing management, retention, accountability, autonomy, performance, pride, and self-development among the CNA staff.
The Lead CNA will foster a supportive and efficient work environment, ensuring high-quality patient care and promoting a positive workplace culture.
Key Responsibilities :
- Leadership and Supervision :
- Supervise and mentor a group of CNAs, providing guidance and support.
- Conduct regular team meetings to discuss goals, challenges, and performance.
- Facilitate continuous professional development and training opportunities for CNAs.
- Patient Care :
- Ensure CNAs deliver exceptional care to patients, following established protocols and procedures.
- Assist in developing individualized care plans for patients and ensure compliance.
- Monitor patient conditions and report any changes to the nursing staff promptly.
- Management and Accountability :
- Implement and maintain accountability systems to track CNA performance.
- Conduct performance evaluations and provide constructive feedback to CNAs.
- Address and resolve any staff-related issues or conflicts promptly.
- Retention and Morale :
- Develop and implement strategies to improve CNA retention and job satisfaction.
- Foster a positive work environment that promotes teamwork, pride, and a sense of community.
- Recognize and reward exceptional performance and contributions.
- Autonomy and Empowerment :
- Encourage CNAs to take initiative and make decisions within their scope of practice.
- Provide opportunities for CNAs to participate in decision-making processes and quality improvement initiatives.
- Communication and Collaboration :
- Serve as a liaison between CNAs and nursing leadership, ensuring effective communication.
- Collaborate with other departments to enhance patient care and operational efficiency.
- Participate in interdisciplinary team meetings and contribute to care planning.
Incentives and Rewards System :
- Point-Based Incentive System :
- Performance Points : Award points for meeting or exceeding care standards, completing tasks efficiently, and demonstrating excellent patient care.
- Extra Mile Points : Recognize CNAs who go above and beyond their duties, such as assisting colleagues, volunteering for extra shifts, or receiving positive feedback from patients and families.
- Professional Development Points : Encourage participation in training sessions, workshops, and certification courses by awarding points.
- Rewards and Recognition :
- Monthly and Quarterly Awards : Recognize top-performing CNAs with certificates, badges, and public acknowledgment during staff meetings.
- Bonus Incentives : Offer monetary bonuses, gift cards, or extra paid time off for accumulating a certain number of points.
- Career Advancement Opportunities : Provide opportunities for CNAs to advance within the organization based on their performance and professional growth.
Qualifications :
- Certification : Must be a Certified Nursing Assistant (CNA) in good standing with the state.
- Experience : Minimum of 3-5 years of experience as a CNA in a skilled nursing or rehabilitation facility.
- Leadership Skills : Demonstrated leadership and supervisory experience, with a track record of effectively managing teams.
- Communication : Excellent verbal and written communication skills.
- Problem-Solving : Strong problem-solving abilities and a proactive approach to challenges.
- Compassion : A genuine passion for patient care and a commitment to improving the quality of life for residents.
Working Conditions :
- Environment : Skilled nursing rehabilitation center.
- Hours : Full-time position, with flexibility to work various shifts as needed.
- Physical Requirements : Ability to perform physical tasks related to patient care, including lifting and transferring patients.
Conclusion : The Lead CNA role is a pivotal position designed to elevate the standards of care and operational efficiency within the CNA department.
By fostering a supportive and motivating work environment, the Lead CNA will contribute to the overall success of the skilled nursing rehabilitation center and ensure a fulfilling and rewarding experience for both staff and patients.