We are looking for a full time REMOTE Student Learner Services Advisor (Student Support Customer Service role) in the healthcare education field.
This is an entry level role with training provided, but ideal candidate will have 1-3 years of outbound call center experience, enjoys helping and encouraging others, is very empathic and compassionate, and has interest in assisting others college with over the phone support.
Start Date : Monday, October 21, 2024
Shift : Sunday Thursday each week (will always have Friday-Saturday off)
- Sun 12pm-7pm EST / 11am-6pm CST
- Mon 9am-6 : 30pm EST / 8am-5 : 30am CST
- Tues 9am-6 : 30pm EST / 8am-5 : 30am CST
- Wed 9am-6 : 30pm EST / 8am-5 : 30am CST
- Thurs 12pm-9pm EST / 11am-6pm CST
Starting Pay : $19 / hour + automatic annual raises
Additional Benefits : Health benefit package offerings, 401k, paid time off, paid holidays, etc.
Location : Fully Remote / Virtual, but must reside in FLORIDA
Job Summary :
This is fully remote "call center" like job. The Student Support / Learner Services Advisor provides assistance to students in their development and ongoing achievement of education goals.
The LSA will work very closely with students who are at risk of not graduating to motivate them to persist and provide them with all the resources they need to graduate.
They will contact students on a regular basis to build and maintain a relationship and serves as the student’s advisor and first point of contact to ensure questions are answered and concerns are resolved.
Assist students with questions related to course navigation, academic policies, course expectations, technical assistance, and other student support services.
They will be making anywhere from 80-100 outbound calls a day through an auto dialer systems where their calls are recorded for training purposes.
Minimum Requirements :
- Must be able to start October 21, 2024, be comfortable with the schedule listed above, and with $19 / hour starting pay
- Must not have any planned time off for all first 4 weeks - all of October AND November (exception of Thanksgiving holiday)
- 1-3 years of call center customer service experience must be comfortable making up to 100 outbound calls daily
- Personality is big! This is a role where they will need to be patience, calm, empathetic, and motivating
- Proficiency in MS Office (Word, Excel, Outlook) and basic business technology and web-based tools.
- Must be a resident of Florida, Georgia, or Texas
- Must be able to pass a criminal background check
- Willingness to work in a high powered, dynamic, energetic call center-like environment
- Must be able to work independently from home with limited distractions or background noise
- Strong written and verbal communication skills
REMOTE Student Support Call Center (Florida Residents only)
We are looking for a full time REMOTE Student Learner Services Advisor (Student Support Customer Service role) in the healthcare education field. This is an entry level role with training provided, but ideal candidate will have 1-3 years of outbound call center experience, enjoys helping and encoura...
Pharmacy Support Call Center Representative
A company is looking for a Pharmacy Support Call Center Representative to provide payment assistance solutions and support to patients and pharmacies. ...
REMOTE Financial Aid Call Center (Florida Residents only)
The Remote Student Finance Advisor will help college students who have just gone through the admissions process through the FAFSA (Federal Student Aid) process and advisor on student loans. This is fully remote "call center" like job. Inbound calls only, will be speaking to students once they have b...
Remote LVN Call Center
A company is looking for a Call Center LVN - Remote. ...
Program Manager – Call Center Patient Support Services – Remote
Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. Manages the relationships ...
Call Center Biilingual Support Amtex Insurance
As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment.Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they pl...
Call Center Representative - Healthcare - Remote DFW
Call Center Representative - Healthcare - Remote DFW. Forwards call to appropriate personnel. This is a remote position for candidates living in the . ...
Program Manager - Call Center (Remote)
Support the services provided by the agents, implement program improvement planning and implementation, and ensure efficient, effective recruiting and workforce management *Position is contingent upon contract award* Essential Duties and Responsibilities: - Oversee the daily operation...
Remote Outbound Call Center Agent
Responsibilities of Remote Call Center Representative. MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. Our agents spend their day talking with donors and prospective donors, updating them on our clients' important work and asking ...
Texas Remote Fundraising Call Center
Remote call center -- fundraising for Democrats. You will process credit card gifts, and work with Coaches on the online calling platform to increase success. Make outbound fundraising calls on an automated dialer. Answer incoming calls from prospective customers. ...