Receptionist - Tustin Lexus

Tustin Lexus is part of fast growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified RECEPTIONIST to our team.

This position pays $20 / hr.

In addition to competitive pay, we offer our associates the following benefits :

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Thoroughly inspect every service repair order and / or parts invoice for proper completion, legibility and accuracy.
• Calculate the material (or shop supplies) charge applicable for each repair order.
• Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.
• Collect the total retail charges from the customer in cash, check or authorized charge account.
• Provide the customer with the proper change and / or receipts.
• Properly document charge purchases according to the policies established by the office manager.
• Calculate and enter the warranty charges applicable.
• Complete the accounting section of the repair order as directed by the business manager.
• Accumulate all repair orders and parts invoices closed during the business day to the business office daily.
• Maintain the effective labor rate control forms as directed by management.
• Handle and account for the cash in and out in the assigned money box daily.
• Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.
• File repair orders as directed by service department management.
• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.
• Maintain confidentiality of company information at all times.
• Maintain confidentiality of customer nonpublic information at all times.

Qualifications

• High School Diploma or equivalent
• Outstanding communication skills both verbal and written.
• Professional appearance and outstanding work ethic.
• Great attitude with a high-energy personality.
• Superior customer service skills.
• Self-starter and self-motivated.
• Ability to work well in a process-driven environment.
30+ days ago