A company is looking for a Senior Director of Customer Success with experience in a SaaS environment.Key ResponsibilitiesRepresent the Voice of the Customer and optimize internal processes for efficiencyLead multiple teams focused on customer retention, growth, and digital transformation initiativesAnalyze data to drive KPIs and collaborate with cross-functional teams on customer needsRequired Qualifications8+ years of experience in Customer Success, Account Management, Operations, or Business Development in a SaaS environment4+ years of direct leadership experienceProven understanding of Customer Success concepts and execution strategiesExperience in building post-sale operations for small and large enterprise customersExperience with leading technical and contract migrations is strongly encouraged
Senior Director of Talent Acquisition
A company is looking for a Senior Director of Global Talent Acquisition. ...
Senior Customer Success Manager
Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact their business. This is an opportunity to be part of a high performing CS team and make a strategic contribution to the success of Sauce Labs. We're looking for someone who is passion...
Senior Director of Out of School Time - Peninsula
Senior Director of Out of School Time - Peninsula. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and...
Director of Facilities
The Director of Facilities manages all aspects of maintenance operations including leading the maintenance team, maintaining all physical aspects of the community, fundamental understanding of building mechanical and electrical systems in high rise buildings, managing the warranty process and ensuri...
VP of Customer Success
As the VP of Customer Success, you’ll play a critical role to build and operationalize the organization to drive post-sales success for our customers. As the leader of a growing team, you will define new processes, hire and manage Customer Success Managers, and collaborate internally within Akia to ...
Head of Customer Success
Complete documentation on behalf of the customer and regularly update profiles of the customer to represent current state. Be on the front lines with our customers, taking inbound calls, updating sales tracking methodology, and managing onboarding with customers; field general inquiries and specific...
Certified Area Director of Operations Belmont Village Senior Living - Urgently hiring!
Belmont Village Senior Living is growing! We are now recruiting an experienced Area Director of Operations to oversee multiple senior living communities within an assigned area. The Area Director of Operations is responsible for the execution of key business and strategic objectives for Belmont Vill...
Senior Director of Growth Marketing
Senior Director of Growth Marketing. Senior Director of Growth Marketing. Has 10+ years of professional experience in this space, has core eMarketing skills and knows how to test markets. Analytics Tools: Proficiency in using analytics platforms such as Google Analytics and Microsoft Dynamics is ess...
Senior Director, Special Events
Director spearheads strategic planning, implementation, and management of these functions for the office of Development and supports their and the President's vision of engagement for the entire USF community. Lead the conceptualization, planning and execution of high-touch point and Presidential ev...
Senior Director of Data
As the Senior Director of Data at Checkr, you will be responsible for both the centralized data functions for all of Checkr (data infrastructure and governance) as well as the Product Analytics and Data Science function, which is the largest departmental data team at Checkr. Customer centricity: you...