Field Service Electrical Lead

job summary : Responsibilities :

Responsibilities :

• Responsible for on-site field visits to supervise the installation of electrical and mechanical equipment. Investigate and resolve customer reports of technical problems with equipment and perform routine repairs.
• Partner with customers to ensure excellent communication and service.
• Responsible for ensuring all new or modified installations of equipment and electrical components have been completed to ensure full functionality according to applicable industry standards, company standards, and customer specifications.
• Review performance reports and documentation from customers and inspect malfunctioning or damaged equipment to determine nature and scope of problem.
• Analyze inspection reports to determine source of problem.
• Make repairs, replacements, or other corrective actions.
• Coordinates problem resolutions with Field Service, Engineering, and other inter-company departments to expedite repairs.
• Maintains records of reports. Responsible for submitting reports to the Field Service Supervisor.
• Provides recommendations to Field Service Supervisor on recurring equipment problems noted in the field to instigate corrective action in design, production, and / or service to eliminate future problems.
• Regular attendance, ability to arrive at work punctually, ability to work on site, ability to work overtime.
• Must demonstrate and exhibit professional qualities when speaking with employees, whether in a one-on-one scenario or a group setting.

Skills : Electrical, Customer Service Experience : Experienced5 year(s)

responsibilities :

• Responsible for on-site field visits to supervise the installation of electrical and mechanical equipment. Investigate and resolve customer reports of technical problems with equipment and perform routine repairs.
• Partner with customers to ensure excellent communication and service.
• Responsible for ensuring all new or modified installations of equipment and electrical components have been completed to ensure full functionality according to applicable industry standards, company standards, and customer specifications.
• Review performance reports and documentation from customers and inspect malfunctioning or damaged equipment to determine nature and scope of problem.
• Analyze inspection reports to determine source of problem.
• Make repairs, replacements, or other corrective actions.
• Coordinates problem resolutions with Field Service, Engineering, and other inter-company departments to expedite repairs.
• Maintains records of reports. Responsible for submitting reports to the Field Service Supervisor.
• Provides recommendations to Field Service Supervisor on recurring equipment problems noted in the field to instigate corrective action in design, production, and / or service to eliminate future problems.
• Regular attendance, ability to arrive at work punctually, ability to work on site, ability to work overtime.
• Must demonstrate and exhibit professional qualities when speaking with employees, whether in a one-on-one scenario or a group setting.

The essential functions of this role include :

working up to 10 hrs of overtime per week

qualifications : Experience

Experience

• Experienced
• 5 years

Education

• High School
skills :
• Electrical
• Electrical
• Customer Service
30+ days ago