A company is looking for a Ssr IT Customer Service professional to provide remote service desk support.Key ResponsibilitiesResolve connection issues and guide users through troubleshooting stepsAssist users with program installation by providing download links and instructionsCoordinate with FCE support for restoring deleted folders and managing profiles on virtual machinesRequired QualificationsExperience in IT service desk supportFamiliarity with remote support tools, such as Remote DesktopKnowledge of network drives and virtual machine managementAbility to document issues and follow up on support requestsUnderstanding of software update processes for virtual environments
Dental Customer Service Specialist
A company is looking for a Dental Customer Service Specialist in Texas. ...
Store Customer Service Specialist
Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with ...
IT Service Specialist
A company is looking for an IT Service Specialist to support a global remote workforce. ...
Mobility Management Customer Service Specialist
Other key tasks for this position include assisting in call center operations whenever needed, with particular emphasis on fielding inbound calls from customers, directly accepting and recording consumer feedback regarding our services, including complaints, answering rider questions regarding our s...
Sales and Customer Service Specialist
As a Sales and Customer Service Specialist, you will work closely with wholesale and retail customers to assess their needs, provide information about our products, and offer solutions. Your primary responsibilities include promptly addressing customer concerns, maintaining high product quality and ...
IT Security Specialist
As an IT Security Specialist, your responsibility will involve putting in place security protocols, detecting and addressing any potential weaknesses, and promptly managing any security issues that may arise, all aimed at safeguarding the confidentiality, integrity, and accessibility of our IT resou...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. We're seeking someone who is great with people, building relationships, and putting customers first. Previous...
School IT Support Specialist
Necessary Skills, Abilities, Background, and Experience: Ability to start work at 8:00 every school day morning Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze, and effectively solve problems in a timely and organized manner Ability to appropri...
OneSource Service Support Specialist – Customer Support
Responsibility to provide visibility to accuracy of data in comparison to process, metrics and KPI Presentation of results to manager Point of escalation within the Customer site teams Point of contact within the team to share and implement best practice & training opportunities. Discuss troubleshoo...
IT Service Senior Specialist
As an IT Senior Specialist, you work closely with a team of IT professionals with the primary responsibility to execute local IT projects, provide solutions to issues, and help manage local stakeholders to ensure the team is delivering a high level of customer care to colleagues and visiting BCG cli...