Do you value a diverse and inclusive work environment? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics or Supply Chain industry.
We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Operations Coordinator for a contract-to-hire position! Interested? Get more details below.
- Contract Duration : Contract-to-hire
- Worksite Location : Eden Prairie, MN
What you’ll do as an Associate Operations Coordinator :
- Execute one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs)
- Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice
- Monitor task boards and assigned email accounts to respond to customer and carrier requests
- Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
- Follow through on customer or carrier requests to ensure satisfaction
- Validate and ensure the accuracy of load data in systems according to CHR and customer standards
What you need to become an Associate Operations Coordinator :
- High school diploma or GED Previous customer service experience
- Ability to work evenings and / or weekends (select roles only)
- Basic proficiency in Microsoft Office Suite programs
- Previous customer service experience in a call center or similar environment
- Demonstrated communication, prioritization, and time management skills
- Prior work experience that required attention to detail and accuracy
2 days ago