Transportation Manager

All the benefits and perks you need for you and your family : + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support + Pet Insurance* + Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you : Joining AdventHealth is about being part of something bigger.

It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule : Days Shift : Full Time Location : 201 NORTH LAKEMONT AVENUE, Winter Park, 32792 The community you’ll be caring for : Insert Marketing Statement The role you’ll contribute : The Transportation Manager directs, promotes, and coordinates the operations of the Transportation department for the Campus.

Coordinates all Transportation responsibilities in a manner that optimizes efficiency, helps achieve the mission and goals of the department and Hospital, reduces costs, and results in outstanding customer service.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team : · Articulates and shares comprehensive knowledge of general and specialized Transportation / Dispatch Services practices.

Coordinates all programs related to Transportation department. · Flexible and willing to make changes as deemed necessary, i.

e. schedule adjustments or floating. · Maintains positive relationships by appropriately communicating information, evident by no more than one complaint in six (6) month intra-departmentally.

Accountable for personal conduct, promotes and contributes positively to inter-departmental relationships with no more than two (2) complaints in a six (6) month period.

Research viability of new technology for Patient Transport. · Understands and implements the regulatory requirements of Transportation program.

Monitors effectiveness of programs deployed. · Regularly meets with customers about customer service (i.e. surveys). · Takes charge and responds appropriately to unexpected situations.

Uses correct tone of voice, stance and non-defensive / offensive language. · Manages employees and staff Qualifications The expertise and experiences you’ll need to succeed : · Ability to understand customers’ needs and respond to them in a pro-active, courteous, professional, and efficient manner · Ability to read, write, and speak appropriately in English using good diction, and ability to respond to people’s needs in a pleasant and courteous way as perceived by the customer · Knowledge of the patient transport and dispatch services processes · Knowledge of computerized configurations necessary for a stable working environment + Minimum of 3 years of experience in a lead, leadership, supervisor or related role with customer service experience;

preferably in a hospital setting + BLS This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range.

The minimums and maximums for each position may vary based on geographical location. Category : Transportation Organization : AdventHealth Winter Park Schedule : Full-time Shift : 1 - Day Req ID : 24037908 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.