Guest Service Agent -Embassy Suites by Hilton South Bend at Notre Dame(
Job Number : HOT0AQ1V)
HOT0AQ1V)
Work Locations
Embassy Suites South Bend1140 E. Angela BlvdSouth Bend46617
The Embassy Suites by Hilton, located in the vibrant Eddy Street Commons is looking to add a Full-Time Guest Service Agent to their Front Office team.
Do you have a heart for service and enjoy working with people? This is a great time to join our award-winning workplace culture that is consistently named among one of the World's Best Workplaces.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards :
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and / or has a bell person accompany him / her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
EOE / AA / Disabled / Veterans
Schedule
Full-timeBrand : Embassy Suites by Hilton
Guest Services, Operations, and Front Office
Travel PT - $2,362 per week in South Bend, IN
Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to provi...
Endocrinology Opportunity in the South Bend (Notre Dame), Indiana area!!
Endocrinology Opportunity in the South Bend (Notre Dame), Indiana area!!. Practice includes a large diabetic as well as thyroid practice with a smaller population of patients having pituitary parathyroid, dyslipidemic and osteoporosis problems. Practice Description: To share endocrine care of a popu...
Guest Services Associate
Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Ass...
Restaurant Supervisor, Traditions - Embassy Suites South Bend
Embassy Suites South Bend at Notre Dame . Restaurant Supervisor, Traditions - Embassy Suites South Bend(. Embassy Suites South Bend1140 E. Full-timeBrand:Embassy Suites by Hilton. ...
Brand New: Neurology Opportunity near South Bend (Notre Dame), Indiana!!
Brand New: Neurology Opportunity near South Bend (Notre Dame), Indiana!!. Description of Practice environment (number of patient rooms, staff compliment, equipment available): 2 exam rooms and 1 private office per physician, 2 EMG machines, EEG lab with AEEG, full evoked potentials done in office, C...
$16 per hour- Temporary Event Help - Soccer Game at Notre Dame - July, 27,2024) - Notre Dame, IN
Hiring Temporary guards to assist parking services at Notre Dame for an event on July, 4. Per Mar Security Services has been a family-owned and operated, full-service security company since its inception in 3. We provide security officers, electronic security, fire alarm, and background and investig...
HVAC Service Technician - South Bend, IN
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally prote...
Care Professional
Right at Home seeks caregivers who are honest, energetic, and approachable, with great communication skills and a ready smile. Right at Home is an equal opportunity employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to ra...
Laundry Attendant
We provide the best in hospitality - to our employees and our guests. We hire friendly employees who provide quality service. Sorts all linens and treats stains. Loads soiled laundry into washers; adds specified cleaning agents. ...
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1902) 1400 E Ireland Rd South Bend, Indiana
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard . Advocates of both in-store and digital services and ...