Berglund Automotive is a leading automotive dealership group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia.
With a strong commitment to customer satisfaction, we provide a wide range of new and used vehicles, as well as exceptional service and repair options.
Our dedicated team strives to create a positive and rewarding experience for every customer.
We are seeking a Service Manager, specializing in imports, with a strong background in dealership service management to oversee the daily operations of multiple brands.
This role is responsible for ensuring the highest standards of customer service, efficiency, and profitability.
Key Responsibilities :
- Manage the daily operations of the service department to ensure the operation runs smoothly and meets or exceeds targets.
- Lead, motivate, and support a team of technicians and service advisors.
- Drive the department's financial performance by increasing customer pay, maximizing hours per repair order, and managing inventory efficiently.
- Ensure high levels of customer satisfaction by addressing customer concerns, resolving issues, and maintaining strong relationships.
- Collaborate with parts and sales departments to streamline operations and communication.
- Implement and enforce company policies and procedures.
- Train and develop service department staff.
Qualifications :
- Prior experience as a Service Manager in an automotive dealership.
- Technical proficiency and understanding of import vehicles.
- Strong knowledge of automotive service processes and procedures.
- Excellent leadership skills to motivate team and maintain a positive work environment.
- Strong problem-solving and decision-making abilities.
- Detail-oriented with a focus on quality and efficiency.
- Proficiency with computer systems and service management software.
What we offer :
- Competitive Pay Plan
- Career opportunities with a growing organization.
- Health, dental, vision, life, and disability benefits.
- 401(k) retirement plan.
- Paid time off after 3 months.
- Paid holidays.
- Employee discounts on vehicle purchases and service.
Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Full Time Day Porter - Lynchburg, VA
Proudly serving Virginia since 1974, ServiceMaster Services is the GO TO provider of daily janitorial services. Are you someone seeking a position with independent and solitary working conditions, with stable hours and pay? We are seeking enthusiastic, friendly and caring employees to provide janito...
General Manager in Training
Health & Retirement benefits (vary depending on location). A General Manager In Training (GMIT)is promoted or brought into the organization with the sole intent of being trained and prepared for a future management role within the company. This is an in-person job and only available physically a...
Direct Market Manager - Broadband, Internet and Streaming Services Expert (LYNCHBURG, VA)
As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling eligible customers into an affordable home internet and streaming TV service package for a leading Fortune 500 company. The ideal candidate will possess strong leadership skills, extensi...
Senior Manager, Quality Assurance (Lynchburg, VA)
Documentation: Oversee the creation, review, and approval of quality-related documents, including SOPs, batch records, and validation protocols. Manager will oversee the Quality Assurance group, ensuring that all OTC, ANDA/NDA and cosmetic products meet the highest standards of quality and com...
Domino's Assistant Manager Lynchburg VA
You were born to be the boss, we know.You get up in the morning and you make sure everyone is doing what they need to do.Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss.Well, maybe it is time you moved up.You want to be the boss? Well now ...
District Service Manager, Springfield, VA
Store Connectivity - Communicates with District managers, Store Managers, Specialty Assistant Store Managers to drive the Home Services and Specialty Install awareness, attach rates/sales, promotions, and process. The District Services Manager (DSM) is a critical role in the Home Services (installat...
Personal Financial Counselor - Army National Guard, Lynchburg, VA
Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counselin...
RN Case Manager | Lynchburg, VA | Interim HealthCare - Salem, VA
Interim HealthCare of SW Virginia is hiring RN Case Managers for the Lynchburg, VA area. Our RN Case Managers (RNCM) have been called to care when they’re needed most. As a member of our home health team, you’ll support a full range of patient services to bring comfort and dignity to our clients. Wh...
Store Manager LOFT Boonsboro Shopping Center - Lynchburg, VA
Store Manager or service industry experience (preferred). Store 1849-Boonsboro Shopping Center-ANN-Lynchburg, VA 24503. As a Store Manager, you will lead the customer and associate experiences in your store. Cultivate a customer-focused environment that consistently delivers exceptional customer exp...
Domino's Assistant Manager Lynchburg VA
You were born to be the boss, we know.You get up in the morning and you make sure everyone is doing what they need to do.Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss.Well, maybe it is time you moved up.You want to be the boss? Well now ...