ASSISTANT MANAGER

Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with eight locations in Southern California.

At Zankou, we provide a unique and wholesome Mediterranean experience through the continuous improvement of our people, our food, and our systems.

We live this philosophy with two key goals in mind : team member development and customer elation.

RESPONSIBILITIES :

• Greets all customers in a friendly, helpful and timely manner.
• Take customer orders
• Offers information and suggestions about our menu to the customer
• After the customer is done ordering repeat the order to the customer
• When giving customer their order please repeat the order and show them their meal
• When in the dining area greet and assist customers
• Follows up with customers to make sure needs are being met
• Acknowledges waiting customers frustrations during periods of high volume or an unexpected rush, taking care of the situation
• Ensures team members are following all food safety and work safety guidelines
• Ensures product is being prepared, served, and stored to company standard; following all food safety regulations (FIFO)
• Understands and follows all food safety requirements and work safety requirements
• Directs team members on shift to follow all cash management and cash register policies
• Directs team members to complete tasks when appropriate and according to GM instructions
• Performs Travel Paths.
• Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
• Provides ongoing coaching to store team. Identifies when processes and actions are consistent / inconsistent with restaurant expectations and standards and coach / praise in the moment.
• Orders and receives deliveries. Ensures that the processing requirements of each meat product and the processing requirements for produce are being adhered to
• Gives breaks as necessary, when appropriate, and according to labor law guidelines.
• Floor Control (aces in their places)
• Planning weekly schedule & scheduling training
• Prepares daily administrative paperwork which may include all aspects of cash reconciliations, daily / monthly inventories, store schedules, and weekly payrolls.
• Completes workers compensation documents, Invoice processing and processes mail in a timely manner

SKILLS & EXPECTATIONS INCLUDE BUT NOT LIMITED TO :

• Food Safety / Sanitation requirements. Food handler certificate.Friendly and positive attitude. Willingness to adapt to a changing and growing environment.
• Strong communication skills.
• Ability to coach, train, develop, delegate and follow up
• Strong interpersonal skills
• Organizational skills, time management skills, and attention to detail.
• Ability to be organized in a changing environment.
• Complies with basic labor law requirements related to rest period / meal period application
• Ability to deal with both liability issues and Workers Comp issues correctly
• Strong understanding of labor law guidelines
• Understands the interviewing, hiring, and termination processes
• Reaches, bends, squats and frequently lifts and / or moves up to 50lbs
• Mobility required during the entire shift

Benefits :

• Fun and challenging work environment with opportunities for growth!
• Medical, dental and vision insurance plans *(applicable to full-time Team Members)*
• Paid vacation
• Discounted meals
• Flexible schedules

Company : Zankou Chicken

Position : Assistant Manager

Status : Full Time

Shift : First (Day), Second (Afternoon)

Req # : 6569254

Date Posted : November 18, 2021

Location : 2424 W Ball Rd, Anaheim, US, CA, 92804

Job Category : Restaurant