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Bilingual Customer Care Representative

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Bilingual Customer Care Representative to provide exceptional service to dental and vision callers.

Key ResponsibilitiesAssist callers with eligibility, benefit coverage, claims, and provider locationDocument call information accurately and provide feedback on claim issuesSupport enrollment activities and act as a liaison between the organization and client servicesRequired QualificationsHigh school diploma or equivalent1+ years of customer service experience in healthcare, call center, banking, or retailFluency in SpanishBasic knowledge of Microsoft Office productsAbility to work occasional overtime as needed

23 days ago
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