Head of Corporate Communications

Summary of Job Description :

The Head of Corporate Communications is a strategic thought leader and expert communicator, responsible for the development, integration and implementation of a broad range of communications and stakeholder management strategies that support the company’s vision, culture, and business plans.

Reporting to the Chief Brand Officer, this position translates these strategies into clear, consistent, and effective messaging across multiple channels for Panda guests, associates, community, and government partners, in partnership and in service to executive leadership.

This leader also provides strategic and tactical communications support for other internal functions and departments as needed.

The Head of Corporate Communications is responsible for leading the entire communications team for the organization.

You’ll get a chance to :

• Strategy and Planning : Create annual and long-term corporate communications and public affairs strategies and plan that proactively support PRG’s vision, culture, and brands.
• Public Relations : Amplify PRG brands through strategic acumen and earned media to further establish Panda Express as a restaurant industry leader and a company that cares about its associates and the communities we serve.

Create strategy and plans that promote company visibility and industry leadership consistent with brand equity and values.

Direct external public relations and communication agencies.

• Executive Communications : Build high trust relationships with executive stakeholders, magnifying thought leadership externally and boosting associate confidence and engagement internally through 1 : 1 key message development, speechwriting, and presentation preparation.
• Internal Communications : Lead teams to communicate the best of our people-first mission and culture through companywide events and podcasts.

Guide construction of clear and compelling content creation and channel management to provide critical direction and timely instruction for one team operations.

Issues Management : Anticipate brand reputation issues. Plan for liability prevention or mitigation and helps to lead crisis navigation and communications response.

Provide guidance and counsel to senior leadership on critical issues.

• Community Relations : Develop community partnership strategies for the company, building relationships with new and existing partners, and overseeing charitable giving that meets community needs, aligns with PRG values, and creates community advocacy.
• People and Function Development : Systematically builds a best-in-class communications function for PRG by recruiting, developing, and supporting a high-performing team.

Coach and inspire the team to deliver communications content, counsel, processes, and programs that enhance the mission and values of the company while supporting the company’s strategic, financial and growth objectives.

How we reward you :

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*
• Benefits available for eligible permanent full time associates

Your background and experience :

• Bachelor’s degree in journalism, public relations, communications, marketing or a related field; MBA or other graduate degree preferred
• Minimum fifteen years of experience in progressively senior Marketing roles related to communications, marketing, or public relations representing an organization to guests and in the community, preferably in a retail / hospitality environment
• Demonstrated experience providing direct counsel and guidance to executive leadership, including scripting for internal / external speaking engagements, written correspondence / memos and company presentations;

preferred experience working in privately held family-owned businesses

• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range : $205,000-$384,000 / Annual

Within the range, individual pay is determined using various factors, including work location and experience.

Panda Strong since 1983 :

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here :

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness.

We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex / gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status.

Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations.

If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at [email protected].

ADA Statement :

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time.

Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy.

Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers.

Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts / difficult situations.

Panda Strong since 1983 :

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here :

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness.

We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex / gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status.

Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations.

If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at [email protected].

How we reward you :

• Free meals at work
• Generous compensation package with bonus opportunities
• Discounts at theme parks, gym memberships, and much more
• Full medical, dental, and vision insurance
• 401K with company match
• Paid time off and paid holidays
• On-going career and leadership development, including comprehensive training
• Continuous education assistance and scholarships
• Lucrative associate referral bonus
• Income protection including Disability, Life, and AD&D insurance
• Pre-Tax Dependent Care Flexible Spending Account

Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.