Office Representative - State Farm Agent Team Member

Ferlincia Patterson - State Farm Agent

Birmingham, AL, US

Full-time

Position Overview

State Farm Insurance Agent located in Birmingham, AL is seeking an outgoing, career-oriented professional to join their team.

As a State Farm team member for Ferlincia Patterson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to identify and support local community events in our market.
Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

Simple IRA
Hourly pay plus commission / bonus
Profit sharing
Paid time off (vacation and personal / sick days)
Growth potential / Opportunity for advancement within my agency

Requirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals / quotas preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Provide timely and thorough activity reports to agent
Ability to conduct interviews in the office and in customer's home or business
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

30+ days ago

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