Search jobs > Durham, NC > Call center associate
D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team. In this role, you will be the first point of contact for our customers, providing excellent service and support. This position is ideal for individuals with strong communication skills and a passion for helping others.
Responsibilities
- Answer incoming calls and respond to customer inquiries in a professional manner.
- Provide accurate information about products and services.
- Assist customers with order processing, account inquiries, and troubleshooting issues.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with team members to resolve customer issues and improve service processes.
- Follow up with customers as needed to ensure satisfaction.
- Contribute to a positive team environment and assist with training new associates when required.
Qualifications
- High school diploma or equivalent required.
- 1+ year of experience in a call center or customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computer systems and software, including Microsoft Office Suite.
- Ability to work independently in a remote environment.
- Strong interpersonal skills and a customer-focused attitude.
Benefits
- Competitive hourly rate ($18 - $22 per hour) based on experience.
- Flexible work hours and a remote work environment.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness benefits.
Call Center Associate (Remote)
D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team. Answer incoming calls and respond to customer inquiries in a professional manner. Contribute to a positive team environment and assist with training new associates when required. Ability to work i...
Remote Call Center Fiber Sales
Experience in call center environment. Make outbound calls to new, existing and pre-registered customers to promote Fiber products and the migration from traditional copper lines. Unfortunately our remote work software will not work on Macs or Chromebooks at this time). ...
Remote Call Center Customer Service Representative
D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. ...
Care Manager - Patient Access Support Call Center - Remote
This is a remote position with option to work in the Durham, NC office. Responsible for answering in-bound calls and assisting customers with pharmacy related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. High School diploma required, ...
Remote Call Center Sales
Remote Call Center Sales Advisor. Experience in call center environment. Make and receive inbound and outbound calls from small and medium-sized businesses (SMBs) promoting NFL Sunday Ticket and Peacock Sports Network . Successful applicants will need their own personal Windows 10/11 device (Unfortu...
North Carolina Remote Fundraising Call Center
You will process credit card gifts, and work with Coaches on the online calling platform to increase success. Make outbound fundraising calls on an automated dialer. Answer incoming calls from prospective customers. Flexible schedule: Make your own schedule, call when you can. ...
Call Center Agent - Customer Service Associate
Call Center Agent - Customer Service Associate. Call Center Agents - Customer Service Associates the following benefits:. Our Ideal Call Center Agent - Customer Service Associate would be:. WHAT WE NEED FOR A CALL CENTER AGENT - CUSTOMER SERVICE ASSOCIATE. ...
Remote Call Center Fiber Sales
Experience in call center environment . Make outbound calls to new, existing and pre-registered customers to promote Fiber products and the migration from traditional copper lines. Unfortunately our remote work software will not work on Macs or Chromebooks at this time). ...
Medical Billing/Insurance - Patient Support Call Center - Remote 11:30am - 8:00pm ET
This is a remote position with option to work in the Durham, NC office. Responsible for answering in-bound calls and assisting customers with pharmacy related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. High School diploma required, ...
CSR Call Center REMOTE
Familiarity with CRM systems, ticketing systems, or other software used in call centers. OCR has identified an increase of calls about disaster relief funding and requires assistance diverting and handling the influx of volume. We are currently seeking 11-12 FTE Call Specialists. Specialists will ta...