USED VEHICLE PROFESSIONAL APPRAISER INVENTORY MANAGER
LAYTON, UT Qualifications
Education High school diploma or the equivalent.
Licenses
Driver's License
Sales License
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
move throughout the company facility for most of the shift.
spend time outdoors in the weather and elements.
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and / or stooping
infrequently
Kneeling and / or Squatting
infrequently
Lifting
25 lbs to 50 lbs
infrequently
Reaching and / or lifting overhead
infrequently
Climbing
stairs
Repetitive hand / finger movement
on a regular basis
Grasping / grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations
General Expectations
Devote himself / herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the companys business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the companys non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Employ a full staff of sales personnel that are motivated, thoroughly trained, and available to the customers.
Manage trade-ins, sales, and delivery of new and used vehicles. Keep a vehicle and sales history log.
Using appropriate procedures for management, facilitate the Sales Department to generate expected levels of gross and net profit
Establish sales quotas for all sales personnel which meet their individual skill levels.
Supervise and run all operations involving new and used vehicles.
Stay current with Sales management through skilled use of the appropriate computer systems.
Establish and manage an inventory control system which takes into account net profit goals to eliminate the chance of lower than expected profits.
0% of new vehicles in stock longer than 240 days. 0% of used vehicles in stock longer than 120 days.
Maintain process to complete all paperwork correctly and on time.
Keep a balanced new inventory in relation to sales.
Consistently use established procedures, such as tagging and proper storage, to provide for fast and effective handling of warranty items.
Provide for an appealing showroom, set up with vehicles and accessories to draw the interest of customers..
Supervise employees to ensure that facilities are clean and efficient.
Submit appropriate foercasts and work together with the General Manager to devise appropriate monthly and annual goals for the Sales department.
Establish and maintain active programs to follow up sales.
Create promotional campaigns.
Prepare and present reports to the General Manager. Weekly sales reports and deals in process.
Meet budgeted revenue and expense goals.
Attend pertinent training as available to keep current with sales department concerns and sales techniques.
Close deals when needed.
Make sure employees are following the Cutrubus sales process and managers are engaged in all aspects of the car deal.
Make sure ALL customers go through our delivery process and are reminded about the CSI survey.
Must have a sales plan in place every month to obtain our factory new car sales #'s. And maintain a sales staff capable of hitting those numbers.
Sales Managers will be held responsible for hitting and maintaining our factory new car sales objectives monthly.
Work with your finance department daily to ensure deals are getting approved and processed in a timely manor. Inform Store Manager / General Manager of any deals that might pose a threat to the dealership or its financial well being.
Maintain a customer satisfaction index equal to or grater than the national average for your dealership.