Job Description
Practice :
You’d do anything for your family. At Highland Square Family Vet, we feel the same. Each one of our patients receives personal care from a team of experts that will treat your pet like their own.
We offer top-of-the-line animal services for pets in a brand new facility! We operate as a walk-in vet clinic where pet owners can enjoy the convenience of a same-day appointment.
Position Purpose :
The Veterinary Assistant assists the veterinarians and technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.
Credentialed Technician Competencies :
Patience & Compassion : Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork : Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner.
Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
- Communicating : Conveying instructions to clients and teammates to ensure successful patient care.
- Active Listening : Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
- Organization Skills : Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
- Client Satisfaction : Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities :
- Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
- Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
- Prepare patients for surgery and monitor vital signs of the patient during surgery.
- Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
- Take, develop, and maintain radiographs following proper safety procedures.
- Provide basic animal handling and restrain animals during exams.
- Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
- Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean;
clean and maintain all medical equipment.
- Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
- Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
- Any other duties as assigned.
Requirements / Qualifications :
- Ability to work on weekends as required
- Previous veterinary experience preferred
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
- Practice OSHA safety techniques including proper PPE
- Basic math and the ability to calculate medication dosages
- Basic computer skills, familiarity with MS office applications, etc.
- Strong communication skills to ensure patient safety
Benefits Offered :
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.