HR Operations Coordinator

Job Summary

The HR Operations Coordinator is responsible for assisting the Human Resources Business Partner teams in providing comprehensive HR services to managers and employees.

This role will encompass a wide range of HR tasks, providing support and coordination from employee relations and performance management to compliance and communication.

The HR Operations Coordinator must have the ability to handle complex HR issues with empathy and clarity will be crucial in order to maintain a positive, productive, and policy-aligned workplace.

The HR Operations Coordinator is also responsible for maintaining and preparing HR reports and acting as a liaison to HR Center Led Teams such as talent acquisition, total rewards, HRIS, payroll.

Primary Duties & Responsibilities

• Responsible for keying employee changes in Workday, ensuring data integrity.
• Develop and prepare a variety of HRIS reports, which may include HR KPI’s, compensation, new hire, and termination reports among others;

also responsible for providing analysis and recommendations depending on findings.

• Create, update and maintain organizational charts.
• Provide customer service to employee population on various issues and escalate to appropriate HR staff member or HR center led team, when necessary.
• Assist with administration of performance management process, including but not limited to maintaining accurate records and ensuring data accuracy for eligible employee population.
• Administer Tuition Reimbursement program.
• Respond to employment verification requests.
• Conduct exit interviews for terminating intern, non-exempt and limited term employees and coordinate exit process for all terminating employees;

this also includes running analytics regarding exit trends.

• Prepare documents for data entry of employee changes, terminations, etc.
• Assisting with HR Business Partner projects and associated activities.
• Administer selection process for training and provide On-Demand training system administration.
• Responsible for developing SOP’s.
• Manage Unemployment claims via Equifax Case builder.
• Responsible for ensuring invoices are paid timely in.
• Partner with HRBP to support employee leave process (ADA, FMLA, etc.).
• Other duties as assigned.

Education and Experience Profile

• Bachelor’s degree in business or related field, emphasis in Human Resource Management preferred or equivalent combination of education and experience.
• 0-2 years of experience in a Human Resources environment.
• Workday, Ceridian Dayforce, or other HRIS experience a plus.

Required Skills

• Must maintain a high level of confidentiality and professionalism.
• Ability to work independently under general instructions on a wide variety of special projects, completing assignments within deadlines with a high degree of accuracy.
• Ability to adapt to change and meet deadlines.
• High level of organizational and time management skills.
• Analytical skills and strong attention to detail.
• Proficient in the use of various MS Office programs, including Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Capability to communicate effectively with all levels within the organization.
• Capacity and desire to work in a fast-paced environment.

Work Environment

Working conditions are normal for an office environment.