Receptionist

Job title

Receptionist

Reports to

Program Director

Why RHD?

Generous PTO Package!

$1500 sign on bonus after 90 days of successful employment

Opportunity for growth and development!

Position Summary

The Receptionist will be responsible for handling day to day operations in the office setting and coordinating message distribution to staff and outside organizations.

They will be responsible for coordinating the psychiatrist's schedule which will include making reminder calls consumers and utilizing Outlook, or a similar electronic system, to maintain schedule.

Essential Duties and Functions

Provide administrative support to the team lead to ensure compliance with programmatic requirements

Serving as a liaison between consumers and staff, such as attending to the needs of office walk-ins and calls from consumers / natural supports

Maintain prescriber schedule on Outlook or similar electronic scheduling system

Track psychiatric evaluations and ensure that clients are scheduled appropriately with prescriber for timely completion of evaluation annually

Provide reminder calls to individuals who have appointments scheduled with prescriber

Maintain consumer files in accordance with standards, to include creating new charts for incoming consumers, filing documentation in charts, purging charts, and breaking down discharged charts

Pull charts for prescriber appointments and as needed, scan information to the prescriber

Maintain and order office supplies

Assist team lead / unit director in overseeing / maintaining data base or electronic health record

Input billing activity in a timely and accurate manner into web-based system or electronic health record

Submit accurate and on time reimbursements for staff, including mileage reimbursement and supplemental pay requests

Qualifications

Bi-lingual English / Spanish preferred

High School diploma or GED required

Ability to pass a drug screen and background check

Highly organized and self-motivated

Ability to work independently, multi-task, prioritize and problem solve

Proficient in Microsoft Office suite