Insurance Customer Service Representative

ROBERT J ROLL AGENCY
City of Riverview, MI, US
Full-time

Job Description

Job Description

Farm Bureau Insurance Agency located in Riverview, MI is seeking an outgoing, career-oriented professional to Join their team.

As a Farm Bureau team member for the Robert J. Roll Agency , you will build and develop client relationships within the community to promote Farm Bureau Insurance of Michigan products, including Auto, Home, Life, and Business Insurance.

Responsibilities :

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.
  • Establish customer relationships and follow up with clients, as needed.
  • Use a client-focused, needs-based review process to educate clients about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements :

  • Excellent communication skills - written, verbal, and listening.
  • The organizational skills to multi-task.
  • Ability to work in a team environment and alone.
  • Experience in a variety of computer applications, especially Microsoft.
  • Self motivated with attention to detail.
  • A desire to serve people.
  • Must be Licensed (or be able to obtain) in the State of Michigan to sell Insurance - Solicitor / Producer.
  • 30+ days ago
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