We are seeking a talented account / project manager with exceptional attention to detail to help manage some of our most important clients' online presence in Google search results.
Primary Duties include :
- Working directly with our international team of experts to help create, develop, and implement various campaign deliverables.
- Monitoring and enhancing clients’ reputations online.
- Acting as the primary liaison between clients and internal stakeholders.
- Shepherding content pipelines on behalf of clients by working closely with a team of content writers.
- Researching and pitching content opportunities (articles, press releases) that adhere to clients’ brand and campaign goals.
- Editing and proofreading content to ensure it’s free of typos, misspellings, and grammatical errors while adhering to SEO best practices.
- Building template-based websites, managing social media accounts, and managing online review profiles.
Requirements :
Strong Written and Verbal Communication Skills : Above all, you need to communicate effectively. That means you need to be able to craft professional, error-free emails, answer complex questions simply and clearly, and articulate our process and message.
Customer service and professional writing experience highly preferred.
- Problem Solving : In this position, you will need to complete various tasks with efficiency, but more importantly, you will need to handle difficult or unexpected situations, determine the source of a problem and find an effective solution.
- Organizational skills : You'll have to effectively manage your own time and keep a tight schedule in order to be successful.
You'll be expected to balance strict adherence to company procedures with the ability to introduce creative strategies to client campaigns.
You care about your work : We are dealing with people's reputations, and they are rightly sensitive about them. One of our competitive advantages is how sincere and transparent we are.
You'll need to manage expectations for our clients (results don't happen overnight). We want you to treat your clients' goals as if they were your own.
You love a challenge : We are a collaborative team and we want people who jump at the opportunity to pitch in wherever they're needed.
Our most successful team members are the ones who want to go above and beyond.
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