Job Description
Job Description
Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Part time Overnight Member Services Representative
Overnight Closer (Member Services Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Planet Fitness members, prospective members and guests. G...
Bilingual Call Center Representative / Representante del Centro de Llamadas (Part Time_
Associate to join us as a part time (18. Participates in team approach to increase patient numbers and maintain efficiency by answering calls, scheduling appointments, problem solving, and triaging questions to appropriate parties, and offering service referrals as needed. As part of the interview p...
Member Services Representative
Member Services Representative. PART TIME: must be able to work weekends and holidays-. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. ...
Front Desk Receptionist - AxessPointe Community Health Centers, Arlington - Full-Time, Part-Time
Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. API) health center appointments, provide reception services for patients, maintain patient charts,...
Part Time and Weekend Member Services
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Lead Team Member, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...
Admissions Representative Part-Time
Full-Time and Part-Time Clinical positions are also eligible for:. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. At our 60-bed hospital, we provide inpatient rehabilitative services to our patients who are often ...
Restaurant Team Member Part Time
Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development. Additional duties could include cross training in other departments such as Store Cashier, Fresh Kitchen, Facility Maintenance, and leadership ro...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...
Customer Service Representative, Full or Part Time
Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you...