Account Manager

Description

General Information :

Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our team.

This position will be based in the greater Nashville, TN; Dallas, TX; Houston, TX; Kansas City, MO; St. Louis, MO areas.

The Account Manager (AM) is a key part of Hitachi Energy’s strategy and maintains and expands relationships with strategically important customers.

Assigned to one or more accounts, the AM is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining customer satisfaction as measured by the Net Promoter Score.

The AM represents either the entire range of Hitachi Energy products, systems and services to an account or a defined subset where multiple Account Managers may work on the account.

The Account Manager will lead the account planning cycle and ensure their needs and expectations are met by the company.

Your Responsibilities :

• Account Strategies Participates in the development of sales strategies for accounts by providing the customer’s current business and long-term plans within an account team environment.
• Sales Targets Proposes sales targets and inputs to grow margins for the account and ensures their achievement with a structured follow-up process
• Account plan Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element.

Proposes recovery plans in case of potential order shortfalls

Customer Relations Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims.

Plans, facilities and conducts customer negotiations.

• Customer Knowledge - Develops, maintains and shares detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
• Volume and Profit Sells products / solutions / services to customers, focusing on volume, mix and profitability targets.
• Market Activity Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.
• Sales Creates added value for the customer and Hitachi Energy by ensuring a deep understanding of the customers applications.

Communicates details in accordance with Hitachi Energy supply, offering and strategy. Instills customer confidence based upon strong technical understanding of products / systems and communication of that knowledge into customer solutions.

Challenges internal and external to explore new options and solutions.

• Marketing Coordinates the use of internal or external resources (e.g. technical, advertising and marketing) in order to provide value added service to accounts.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background :

• Bachelor’s degree with minimum of 3 years’ account management / sales experience.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Experience above should be in some combination of Engineering, Project Management, Sales, and / or Marketing
• Sales / Business Development experience working with clients in the food and beverage and / or energy markets
• Willingness to travel up to 20% of the time.
• Strong customer relationship skills; Exceptional analytical skills and leadership abilities.
• Preferred Qualifications :
• Experience working with food & beverage clients is a plus.
• Recent experience working with the sales & marketing of Power Transmission and Distribution products (e.g. transformer systems, switchgear, high voltage breakers, etc.).

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability.

You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to : us-pg- Resumes and applications will not be accepted in this manner.