Commercial Customer Service Representative :
Are you a problem-solving pro with a passion for customer service? We’re looking for an experienced Commercial Customer Service Representative to join our team.
In this role, you’ll be the go-to person for our commercial clients, ensuring top-notch service and satisfaction.
About Us : Our client is committed to providing excellent customer service to their customers! They provide a professional and fun-loving environment that includes excellent benefits, great PTO, and a generous 401k match! They offer professional development and opportunities for growth!
Responsibilities of the Commercial Customer Service Representative :
- Handle client inquiries and issues promptly and professionally via phone and email.
- Collaborate with internal teams to find solutions and ensure client needs are met.
- Educate clients on our products and services, recommending solutions aligned with their business goals.
- Maintain accurate records of client interactions using our CRM system.
Requirements of the Commercial Customer Service Representative :
- 3+ years of experience in customer service within commercial business lines.
- Active Property and Casualty license required.
- Strong communication skills, both verbal and written.
- Ability to thrive in a fast-paced, collaborative environment.
- Proficiency in CRM software and Microsoft Office Suite.
Salary $47,500 - $54,500 depending on experience
ZRCFS
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