Mental Health Specialist II Multiple Vacancies (All Shifts)

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey.

UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.

UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey.

Services are readily accessible and include : inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family / caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support.

In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary Rutgers, The State University of New Jersey is seeking to fill 2nd & 3rd shifts for the Mental Health Specialist II in the Lifeline National Backup Center (Call Center) in Piscataway, NJ for Rutgers University Behavioral HealthCare.

The Mental Health Specialist II performs functions in support of the Unit’s mission providing streamlined, prompt, and customer friendly services to callers of the Lifeline National Backup Center.

Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition.

Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following :

• Models for callers’ good communication skills, recovery-oriented living skills, effective coping skills, and self help strategies as observed by supervisor and as indicated by feedback from consumers and team members.
• Assists callers in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the consumer’s recovery / life goals.
• Promptly accepts telephone service requests, and when support staff is unavailable, responds to incoming calls within three rings, as observed by supervisor.
• Responds to telephone contacts with callers or family members in an appropriately courteous, helpful fashion as observed by supervisor.
• Maintains comprehensive and up-to-date knowledge of resources and programs used by the Center and Unit in order to provide guidance to callers and make appropriate referrals, as observed by supervisor.
• Performs assessment and makes appropriate disposition as indicated by feedback from receiving program / referral;

caller satisfaction and supervised observations or other provider.

• Follows unit polices in the reporting of child abuse and neglect and situations of impending danger to the appropriate persons and / or agencies as indicated by supervisor’s direct observation and review of records.
• Documents assessments, interventions, and interactions with callers in a timely manner and in accordance with established policies.

Position Status Full Time Hours Per Week Daily Work Shift Evening Work Arrangement FLSA Nonexempt Grade 1875 Position Salary Annual Minimum Salary 24.

980 Annual Mid Range Salary 25.480 Annual Maximum Salary 26.240 Standard Hours 40.00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .

Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience

• Four (4) years of full-time experience in the mental health field or a Bachelor’s Degree in a relevant mental or social health field.
• Equivalent education, experience and / or training may be substituted for the degree.

Certifications / Licenses

Applicants possessing a degree in Social Work must have an active New Jersey certification / licensure as required by the State Board of Social Work.

Required Knowledge, Skills, and Abilities Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Special Conditions

• Shifts available are 4 : 00pm 12 : 30am and 12am 8 : 30am.
• Weekend shifts may be required.
30+ days ago