A company is looking for a Technical Customer Success Manager to support their enterprise clients.Key ResponsibilitiesAct as the primary point of contact for clients, optimizing and expanding the value delivered through the platformManage the client partnership experience from onboarding to ongoing support, including strategy sessions and trainingServe as the voice of the customer within the organization, collaborating with internal teams to address client needs and feedbackRequired QualificationsA minimum of 5 years in a technical customer-facing role (e.
g., Technical CSM, Technical Account Management)Technical exposure to SDKs and APIsA 4-year undergraduate degreeExtensive experience providing data-driven solutions to enterprise customersProven track record in a consulting role within a customer-facing environment
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Strategic Customer Success Manager
A company is looking for a Strategic Customer Success Manager to act as a trusted advisor to customers and drive adoption of solutions. ...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Principal Customer Success Manager
A company is looking for a Principal Customer Success Manager for Key Accounts. ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Lead Customer Success Manager
A company is looking for a Lead Customer Success Manager to join their team remotely in the USA. ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. You will be problem solving daily and helping customers with use cases that push what is technically possible. Our SaaS platform follows ethi...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Business Sales Senior Account Manager
Account Manager, you will be assigned a sales territory based on business needs, these needs can change every 30 to 90+ days. ...