Location :
1100 Los Rios, Plano, Texas 75074 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is Hire Fast, Pay Fast ." You can start today and get paid today! Schedule a hands-on working interview and get paid for it.
We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers :
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness / Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities :
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications :
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment :
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.
May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands :
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ( U-Haul ), continually strives to create a culture of health and wellness.
Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
McKinney Healthy Living - Customer Service Rep - Part-Time
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. Do you have what it takes to be a fit as an H-E-B Customer Service Representative?. H-E-B needs energetic and motivated Partners willing ...
Customer Service Representative Healthcare Card Support
A company is looking for a Spanish Bilingual Customer Service Representative for Healthcare Card Support. Key Responsibilities:Provide customer service through inbound phone calls, chat messages, and emails for Fortune 500 companiesInteract with customers to assist with their needs and inquiriesWork...
Bilingual Bank Customer Service Representative (FULL-TIME & PART-TIME)
We are looking for customer service agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. This position supports customer service for bank customers. Minimum of (1) year of experience in a customer servic...
Lead Customer Service Representative
Key Responsibilities:Monitor and oversee customer service department queue management to ensure compliance with client SLAsTrain and mentor team members, provide feedback on performance, and assist in resolving inquiriesAssist in ensuring staff meet or exceed productivity metrics and participate in ...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...
CUSTOMER CARE TOLLING REPRESENTATIVE (Full-Time)
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Representatives make a difference to customers and the company, providing over-the-phone customer service...
Telecommunications Customer Service Representative
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiryResearch target markets to better identify and engage with new and existing customers to help bolster our sales pipelineCommunicate the features and benefits of spe...
Aircraft Cleaning Technician - Part Time Weekend Night Shift
Medical, Life, Dental, 401(k) with a generous company match (our 401k program is available to both Part-Time and Full-Time employees), and PTO to qualifying Full-Time employees. Foxtrot provides members of the aviation industry with top-of-the-line aircraft detailing, line service and facility clean...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - Personal Insurance
By handling inbound calls from our existing customers, our Customer Service Representative can build and maintain effective relationships with our customers and provide support to those who need it most. Our Customer Service Representative is the first to give customers the assurance they need for l...