Job Description
POSITION OVERVIEW :
MassAbility IT team supporting MassAbility within the Executive Office of Health and Human Services is seeking a Project Manager .
The person hired for this position should have technical project management experience supporting IT systems implementation projects including but not limited to : requirements, design, development, testing and rollout.
The system that the project is implementing is an enterprise eligibility determination and case management solution is called OneMRC and is built on a SaaS framework.
The person hired will report directly to the Assistant Chief Information Officer and be embedded in the work with MassAbility.
EHS-IT is looking for a well-organized, result-driven candidate who possesses leadership qualities.
This is a Hybrid position where the primary work location for this role will be at 600 Washington St, Boston, Massachusetts 02111.
The work schedule for this position is Monday thru Friday, 9 : 00AM to 5 : 00PM EST . The incumbent may also be requested to travel to MassAbility area offices within the Commonwealth of MA.
DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES :
The role of a Senior Technical Project Manager involves various responsibilities that revolve around overseeing the planning, execution, and completion of a technical project.
- Collaborate with both business stakeholders and IT resources to develop comprehensive project plans with detailed milestones and activities outlining tasks, timelines, resources, and requirements.
- Engage with stakeholders to determine project expectations, goals and outcomes to then define project scope, objectives, and deliverables.
- Report status and risks on a regular basis to stake holders and EOHHS agency business leadership and develop risk mitigation strategies.
- Coordinating project activities for adherence to project plan and goals and facilitate communication among team members, stakeholders, and other relevant parties.
- Provide single point accountability and project leadership in conjunction with MRC and EHS IT leadership.
- Monitoring results against established timelines, deliverables, tasks, dependencies and associated technical specifications
- Developing detailed project plans, work breakdown structures, project checklists and budgets to meet established time frames, funding limitations and staffing availability
- Preparing comprehensive supporting plans in the areas of quality control, risk management, change management, testing and other associated project management areas
- Communicate with external stakeholders and internal partners to resolve issues related to claims processing, customer service, and other topics as needed
- Adhering to established Commonwealth policy and procedures with respect to project management methodology quality assurance and other related standards
A successful Technical Project Manager needs a combination of technical expertise, leadership skills, and project management know-how to effectively navigate the complexities of technical projects.
Preferred Qualifications : -
To be an effective Technical Project Manager, individuals should possess a combination of technical skills, project management abilities, and a range of knowledge.
Here are preferred skills, abilities, and knowledge areas for a Technical Project Manager :
- Planning - Ability to create and manage detailed project plans.
- Organization - Strong organizational skills to coordinate tasks and resources effectively.
- Risk Management - Skill in identifying, analyzing, and mitigating project risks.
- Stakeholder Management - Ability to engage and communicate with stakeholders at various levels.
- Team Communication - Effective communication with team members to ensure clarity and collaboration.
- Analytical Thinking - Strong analytical and problem-solving skills.
- Decision Making - Ability to make informed and timely decisions.
- Flexibility - Ability to adapt to changing project requirements and environments.
- Agility - Capability to navigate through uncertainties and changing priorities.
- Budgeting Skills - Proficiency in creating and managing project budgets.
- Continuous Improvement - Commitment to continuous improvement in project processes.
- Timeline Management - Skill in managing project timelines and deadlines.
- Prioritization - Ability to prioritize tasks based on project goals and constraints.
- Project Documentation - Proficient in creating and maintaining comprehensive project documentation.
- Conflict Resolution - Ability to address and resolve conflicts within the project team.
- Client Relationship Management - Ability to build and manage relationships with clients or external stakeholders.
These skills, abilities, and knowledge areas collectively contribute to the success of a Technical Project Manager in navigating the complexities of technical projects and delivering successful outcomes.
Education and Certifications :
- 10+ years experience in managing complex information technology projects
- 5+ years experience in health and human services industry preferred
- PMP certification preferred