Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience.
Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us.
If you want more out of your career, Dairy Queen is the right place!
Job Functions :
Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
Enthusiastically greet and welcome fans to the Dairy Queen brand
Strive to exceed fan expectations and deliver fan first service through timely and quality service
Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
React to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit
Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
Create and maintain a positive, safe, clean, and inviting environment for fans and team members
Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.
At all times exhibit a genuine passion for excellence
Perform other duties as assigned by management
Requirements :
Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
High School diploma or equivalent
Proven track record of effectively managing COGS and labor
Strong knowledge and application of safe food handling practices
Must be ServSafe® certifiable
Work well under pressure packed situations while maintaining a great attitude
Comfortable standing for entire shift and able to lift 50 pounds
Ability to work in and out of different temperature ranges.
Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
Exhibit good manners, proper personal hygiene, and promptness
Have fun and maintain a positive attitude at all times!
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years.
Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe.
That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them.
Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
General Manager
Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members. Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members. Conduct regular one-on-ones and follow-up with Managers and Team...
General Manager
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. Essential General Manager restaurant job duties are listed below:. Additional General Manager Requirements:. Ge...
Pizza Hut Restaurant General Manager
In addition to managerial duties, Restaurant General Managers may perform any needed duties or tasks in the restaurant. As a Pizza Hut® Restaurant General Manager, you can do all that - and more. As a Pizza Hut® Restaurant General Manager, you'll be responsible for managing overall restaurant operat...
General Manager
In a world full of quick service options, Arby's is different and better, we are Premier! Our core values are the Will of a Champion, Passion for People, and Vision of an ; When you work at Arby's, it will be more than a job, it will be a place that prioritizes your growth and development while off...
Assistant General Manager - Mid-Rivers - 7458
Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. ...
Restaurant General Manager
If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks: attainable bonus program that pays you monthly and like an owner, paid vacation days, meal discounts, and advancement opportunit...
Apprentice General Manager
Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food.We hope you will ...
Restaurant General Manager
As a Restaurant General Manager, you are the leader of a multi-million dollar business with total operational and financial responsibility for an individual unit. ...
General Manager
The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Restaurant Manager, Manager, Shift Manager,...
Restaurant General Manager
As the General Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant. Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training. ...