We're looking for a technical product visionary to help us usher Amazon's communications and marketing into the future. Our team, Outbound Communication, is responsible for the transmission of messages to all of Amazon's customers over Email, SMS, Push, and emerging communication channels.
We own and operate critical services that deliver over 350 million messages a day.
Our goal is to delight Amazon customers worldwide with inspiring content and help them fulfill their shopping missions. We do this by driving awareness and discovery of Amazon’s products and services.
We meet customers at their preferred communication channel(s) with the most relevant content, at the right time and frequency.
Since we're a growing team, we're looking for someone who can deal with ambiguous and fast-moving environments; who has a history of product and technical leadership;
who has delivered transformative products at worldwide scale. Great communication, and ability to clearly articulate and present your vision to senior leadership are key to his role.
Key job responsibilities
We are expanding our mission to meet customers where they are and as part of that charter launching a new channel for communication on WhatsApp.
The role will be responsible for defining the 3Y roadmap for the WhatsApp channel across WW audiences. They will own identifying opportunity size, technical integrations with external and internal systems and feature roadmap for Outbound systems to support both marketing and non-marketing messages on WhatsApp.
Additionally, they will be responsible for communicating updates to senior leadership on the progress and challenges of this critical launch for Amazon.
You will be immersed in Amazon's AI and Analytics capabilities, and collaborate with talented software engineers, scientists, analysts, visual designers, and marketing specialists across the company.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning / driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
- 6+ years of end to end product delivery experience
- Experience working with and influencing senior level stakeholders
- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
PREFERRED QUALIFICATIONS
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
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