Material Handling Operations Branch Manager

Job Description

Job Description

Description

Join the WMH Revolution as Our New Operations Branch Manager!

Why Work at WMH?

Dynamic growth, unbeatable benefits, and limitless potential that's WMH!"

Are you ready for an exciting journey with a thriving company? WMH, a leading material handling company in the Southeast, is seeking a motivated PSM to join our dynamic team.

About Us :

WMH (www.wmhsolutions.com), celebrating over 35 years of excellence, is a powerhouse in the Southeast's material handling landscape.

With a spirited team of over 250 across 11 branches in NC, SC, TN, VA, GA, and AL, we're not just a company we're an epic journey in motion.

We’re about total solutions for our customers and unwavering support for our incredible team.

Your Mission, Should You Choose to Accept :

As our Operations Manager / Product Support Manager (PSM), you’re the superhero of branch operations! Your quest? Exceed sales and margin goals, ensure stellar customer service, and master inventory and expense control all while championing leadership and operational savvy.

Key Responsibilities

Your Playbook :

• Lead with vision : Set goals, plan, direct, train, and evaluate to fulfill department needs and empower employee growth.
• Be the mentor : Supervise comprehensive training in product know-how, company protocols, and safety, shaping a team equipped for critical roles and WMH safety excellence.
• Strategize and conquer : Collaborate across departments to craft and execute plans skyrocketing sales targets and expanding our customer universe.
• The customer whisperer : Engage directly and responsively with customers in person, chat, email, or phone.
• Set the bar : Define clear, ambitious goals for your team, fostering a culture of accountability, development, and collaborative spirit.
• Efficiency is key : Uphold stellar housekeeping and operational efficiency.
• Report like a boss : Deliver insightful weekly / monthly / quarterly progress reports using our cutting-edge WMH business system.

Skills, Knowledge and Expertise

Your Arsenal :

• Business savvy
• Customer service mastery
• Problem-solving and analytical prowess
• Decision-making and initiative
• Organizational genius

Skills and Qualifications :

• High School Diploma or GED (required).
• Rich experience in Material Handling / Parts / Service Management or similar fields (highly preferred).
• 5+ years of strategic planning / team development / operational efficiency experience
• Valid driver's license (essential).
• Relevant experience in product management, technical expertise in forklifts, and material handling
• Clean record, background check, and drug screen.
• Commitment to industry standards.
• A shining beacon of professionalism and positive attitude.

Where the Magic Happens :

Based in branch, with some travel to our regional stores.

Benefits

Exciting Compensation and Benefits : Where Your Expertise is Celebrated and Rewarded

• Competitive Salary : Tailored to highlight your unique skills and experience.
• Comprehensive Benefits Package : Including health and financial security benefits to support you and your loved ones.
• Generous PTO & Paid Holidays : Enjoy well-deserved breaks to refresh and recharge.
• Retirement Planning : Attractive 401(k) contribution matches ($0.50 for every $1 contributed, up to 14%).
• Profit Sharing & Incentive Programs : Share in our success with quarterly bonuses, profit sharing, and various incentive programs rewarding your hard work and achievement.

Professional Growth and Lifestyle :

• Exclusive Training Programs : Advance your skills with ongoing in-house technical training tailored to keep you at the forefront of the industry.
• Flexible Working Hours : Maintain a healthy work-life balance with flexible scheduling options.
• Cell Phone Allowance : Stay connected on the go with a tailored cell phone allowance.

Work Culture and Perks :

• Dynamic Work Environment : Thrive in a culture that values diversity, inclusivity, and equal opportunity.
• Company-Provided Uniforms : Enjoy complimentary uniforms, professionally laundered weekly.
• Sign-on Bonus : Exciting opportunities await with sign-on bonuses for standout candidates!

Join us at WMH and become a pivotal part of a team that’s dedicated to innovation and excellence in the material handling industry.

We’re not just offering a job; we’re offering a career where you can make a real impact.

Ready to Leap into Action?

We’re soaring fast, and we need a star like you NOW! Seize this chance to be part of our groundbreaking journey.

Apply today and wake up excited every morning!

https : / / wmhsolutions.pinpointhq.com / service

WMH is an equal opportunity employer. We thrive on diversity and are committed to creating an inclusive environment for all employees.