UX Research Operations Manager - 22984

UX RESEARCH OPERATIONS MANAGER

JOB ID : 22984

At Wimmer Solutions, we believe care creates community. We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on their strategic initiatives.

We have fun; we love our work. We are positive, kind, and hungry to learn. We give big; we aim to make a real impact on the causes that affect the communities we serve and build strong relationships with the dedicated volunteers and nonprofit organizations working to address them.

We are all about people and community. Since 2002, we have offered technology staffing and managed services for the greater Seattle area and throughout the United States.

We focus on getting to know our clients and candidates to create lasting partnerships and ensure success.

Wimmer Solutions is looking for a UX Research Operations Manager to join our client's team and support research content design.

This is 100% remote job opportunity!

WHAT YOU GET TO DO

The main function of this UX Research Operations Manager position is to operate programs and collaborations in support of Azure research activities and employees, including employee onboarding, procuring software, recruiting participants, and other general support as assigned.

• Onboard folks conducting research to tools and programs available.
• Operate existing and develop and implement new procedures for participant recruiting (advertising) needs.
• Measure the effectiveness of UX research recruiting campaigns and programs.
• Identify and create clarity in UX research processes.
• Create documentation according to set standards regarding clarity, conciseness, style and terminology.
• Coordinate projects, making and implementing detailed plans to accomplish goals.
• Present and explain proposals, reports and findings.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

WHAT YOU BRING : Must Have :

Must Have :

• Minimum 2-4 years of experience with Azure DevOps and Power BI.
• Strong problem solving skills.
• Strong writing skills, for technical and non-technical audience.
• Someone who enjoys learning and has a strong willingness to take initiative and problem solving skills.
• Experience designing, implementing, and documenting a process.
• Experience in creating documentation for technical and non-technical audiences.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Flexible and thrives in an evolving environment.

Nice To Have :

The ideal candidate will have experience in developing a process and documenting it, communicating with stakeholders, or recruiting for a UX research team.

Must be able to work for a US based company without requiring visa sponsorship.

COMPENSATION AND BENEFITS

Hourly contract rate range of $39.00 to $44.00 based on experience and qualifications, as well as geographical market and business considerations.

Your well-being is important to Wimmer Solutions. All regular, full-time employees working a minimum of 30 hours per week are eligible to participate in the benefits plan.

Outside of offering excellent medical, dental, and vision benefits, we also offer the following :

• Paid time off and holidays
• 401k & company match
• Flexible Health Care, Dependent Care, and Commuter Spending Accounts
• Employee Assistance Program
• Life & Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability
• Payroll advance program, Charitable donation match, Athletic event sponsorship,
• Referral reward program, and more

MORE ABOUT WIMMER SOLUTIONS

Wimmer Solutions is proud to be an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion or belief, age, gender identity, sexual orientation, national origin, parental status, veteran or disability status.

Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants.