EMT Supervisor

Advantage Ambulance is growing! Come Join Our Team!

Advantage Ambulance is a BLS and CCT (Critical Care Transport) ambulance provider headquartered in Riverside, California.

Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. Our attention to service makes us a fast-growing medical transportation provider geared to surpass the expectations of our customers.

In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance Services (CAAS) seal of approval.

Only 1% of all ambulance organizations in the United States have achieved this accreditation.

OPPORTUNITY : The Operations Supervisor is responsible for day-to-day operations, including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Director of Operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Direct, monitor, communicate with, and evaluate all field employees in his / her assigned area.
• Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
• Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
• May prepare employee evaluations and field crew contact reports.
• Ensure PCR's and other field paperwork are 100% reconciled daily in conjunction with the PCR processing.
• Ensure 100% of operational response exceptions are brought to closure with the appropriate action.
• Provide staff counseling and guidance, and information regarding Advantage operations.
• Promptly investigates incidents involving assigned units or personnel, including, filing internal and external reports, and counseling staff.
• Ensure maintenance of adequate levels of staffing, equipment, and medical supplies for field units
• Implement and enforce company policies and standards.
• Perform direct BLS / ALS / CCT patient care activities.
• Maintain communication with other agencies and departments.
• Serve on committees with other departments to set policies and generate ideas.
• Perform other related duties as required.
• Prepare reports and manage projects as assigned by the Operations Manager or Director of Operations.
• Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
• Attend scheduled meetings as required by the Operation Manager.
• Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
• Responsible for supervising, directing, and developing direct reports, including completing performance reviews, counseling sessions, etc.

Required Certifications :

• CA Driver License
• CA Ambulance Driver Certificate
• Medical Examiner’s Certificate
• CA State EMT and / or Paramedic Card (Gray Card / Blue Card)
• BLS Provider (CPR)
• Driver History Report (DMV printout or online version)
• Must be in compliance with our insurance provider requirements

Status : Full-Time, Kelly 24 Schedule (two set shifts per-week)

Preferred Qualifications :

• Two years of EMS experience
• One year of leadership experience

We Offer :

• Employee-Focused Work Environment
• Monthly Continuing Education
• Health, Dental, Vision
• 401(k)
• Paid, Tailored Uniforms

Hiring Process

• Interview
• Classroom Orientation
• On-the-job Training With The Director of Operations

Salary : From $60,000.00 per-year

Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and required certifications verification.