Job Summary
The Parts Advisor supports and assists over all company goals in relation to Parts Sales goals, provides excellent service for our internal and external customers.
The Parts Advisor will also have responsibility to assist customers over the phone in a proficient and friendly manner.
Responsibilities
- Accurately completes parts requests from inception, ordering process, to fulfilling customer orders.
- Assure parts are handled and stored properly to prevent damage.
- Keep very accurate and detailed records to facilitate accurate inventory levels.
- Facilitate warranty process and assure time frames are met to collect on warranty claims.
- Keep management informed of discrepancies in quantity, quality, or location of parts.
- Suggest process improvements to improve customer support, quality, and efficiency.
- Keep parts counter and storage area clean and safe by putting things away in proper locations.
- Perform physical inventory..
- Answer phone calls, providing price quotes and other information
- Notify the Shop Foreman and the customer that ordered parts have been received
- Participate in all training programs that are made available.
- Follow all company safety policies and procedures and immediately reports any and all accidents to a manager.
- Pick up and deliver parts locally as required.
- Ensure that parts are charged out on RO’s
- Assist customers at front counter as needed.
- Maintain a friendly professional demeanor when working with all customers (both internal and external)
Knowledge, Skills and Abilities
- Very strong attention to detail and strong mathematical aptitude.
- Ability to lift up to 50 lbs.
- Strong PC skills and legible handwriting relating to part numbers and inventory levels.
- High initiative for process improvement and customer satisfaction.
- Ability to work independently and work with minimal supervision.
- Ability to perform accurate inventory accounts.
- Skilled to operate material handling equipment such as hand carts, (manual and motorized), scissor lift, jacks, etc.
Requirements
- Minimum 3 years of automotive experience.
- 3 years in warehouse setting preferred.
- Solid knowledge of the industry.
- Associates Degree preferred
- Strong work ethic and initiative.
- Obtain a Forklift Certification
Bentley Truck Services is an Equal Opportunity Employer
Automotive Parts Advisor
The Parts Advisor supports and assists over all company goals in relation to Parts Sales goals, provides excellent service for our internal and external customers. The Parts Advisor will also have responsibility to assist customers over the phone in a proficient and friendly manner. Accurately compl...
Automotive Parts Advisor
The Parts Advisor supports and assists over all company goals in relation to Parts Sales goals, provides excellent service for our internal and external customers. The Parts Advisor will also have responsibility to assist customers over the phone in a proficient and friendly manner. Accurately compl...
Cdl B Local Delivery Truck Driver
Be Home Daily with our Fresh Produce CDL B Box Truck Delivery Driver positions. All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department ...
Local Box Truck Delivery Drivers Needed - GREAT PAY!
Plan and execute delivery activities including preparing delivery loads, following planned delivery routes, and assisting with merchandise installations or returns. Appropriate Driver s License Required. Valid state-issued driver's license. Responsible for the cleanliness and standard maintenance of...
Delivery Driver
As a Delivery Driver, you will serve as the "Face of Factory Motor Parts. You will be responsible for the delivery of merchandise in a safe, prompt, and professional manner leaving a positive impact, and completely satisfy our customers. We are seeking a reliable and safety-minded Delivery Driver co...
PT Cashier - 6509
USA-PA-Huntingdon Valley-737 Huntingdon Pike .At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe for success and it guides everything we do.We put our customers first, do what's right, win ...
Retail Associate / Cashier
Looking for retail associates part time or full time, Wednesdays through Sundays mornings and afternoons, starting in August.Duties will include customer service, making coffee drinks, ringing up guests, packing orders, light cleaning....
BMW Service Advisor
BMW of the Main Line, Philadelphia's BMW Dealer is looking for a Service Advisor to join our team. Minimum 1 year experience as a Service Advisor in a dealership or tire store setting. This is an excellent opportunity for any automotive professional who is passionate about customer ser...
Automotive Parts Counter Associate
Volvo Cars of Fort Washington is looking for a Parts Counter Associate to help with our increase in service business. Responsibilities of the Parts Counter Position: (including but not limited to). Work with Parts/Service Manager to locate parts needed for specific jobs. Be able to use computer syst...
Automotive Preventative Maintenance Technician
Someone with Mechanical Aptitude with some history of automotive maintenance and repair. ...