Bilingual Customer Service Representative
A company is looking for a Bilingual Customer Service Representative (CSR) to assist individual consumers with health care coverage inquiries.
Key ResponsibilitiesAnswer incoming calls and respond to inquiries regarding health care coverageProcess new applications, life event changes, and demographic updates for health care coverageDocument inquiries and track interactions using applicable systemsRequired QualificationsHigh school diploma or GED required6+ months of relevant professional experience or equivalent combination of education and experienceFluency in English and SpanishStrong data entry skillsExperience in customer service and call center preferred
Customer Service Representative - Bilingual
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