Junior Business Application Engineer

At Oxford, we own brands that evoke happiness ... from the relaxed island lifestyle of Tommy Bahama, to the sunny optimism of Lilly Pulitzer and bohemian spirit of Johnny Was .

because being happy never goes out of style.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

About the Role :

This position requires the individual to have a permanent remote office based within a 4-hour drive or 2-hour flight to the Oxford Atlanta HQ, and the ability to travel as needed (approx 10%).

The Junior Business Application Engineer will provide application support for Business Applications across the enterprise (including ERP, SAP, WMS, and WME) and related integrations / systems.

They will work closely with business users to understand their business processes, investigate and resolve issues, and escalate support matters when necessary.

The Junior Business Application Engineer will collaborate between IT and users through final resolution.

Provide application support for ERP, SAP, WMS, and other business systems. Work closely with business users to understand their business processes and investigate and resolve questions and issues.

Escalate support issues to appropriate IT resources as needed, continuing to collaborate between IT and users through final resolution.

• Analyze and resolve problems associated with existing systems by monitoring system-generated audits and logs. Detect, diagnose, escalate, and report all system related problems as necessary.
• Maintain system control and parameter tables, user authorities and operational task / job schedule and schedule / monitor data purges as defined.
• Code / script / map / build, test, debug, maintain, document, and implement solutions for supported systems for applications using established standards and procedures and recommends new or improved standards and procedures for adoption.
• Integrations Development : Develop and assist with implementation of application integrations between ERP, WMS, SAP, and other business systems.

Monitor and maintain integrations, addressing any issues or failures promptly to ensure continuity of business operations.

• Assist with QA / testing of new features and recommend improvements.
• Assess user reporting requirements and recommend appropriate report and / or reporting tool. Modify / customize reports to meet needs of users.

Creates ad-hoc reports, extracting data from supported systems using available reporting tools.

• Develop training materials and provide ongoing training to ensure users are maximizing the full potential of our systems.
• Support end users when carrying out business critical tasks such as seasonal integration and inventory movements.
• Shared responsibility for application operations, scheduling and after-hours support.

You will love this job if you...

• Have strong oral and written communication skills, including presentation and documentation to all levels of the organization.
• Have excellent analytical, technical, and critical thinking skills.
• Are a problem solver who thrives working in a fast-paced environment.
• Are driven by results and maintains a high standard of work."

Who we would like to meet :

• Bachelor’s degree in CS, MIS, business, accounting or related field or equivalent work experience
• Generally, 1+ years business analyst and development experience in the ERP, WMS and related areas.
• Experience with ERP systems, WMS systems, and / or financial systems.
• SQL-based reporting skills, Power BI, and Sigma experience a plus.
• Skilled with project management methodologies and processes.
• Demonstrated knowledge, skills, and expertise relevant to all ERP & WMS functional areas. Keeps knowledge and expertise up to date, with proven ability to effectively transfer knowledge to others within IT and with all customers / functional areas.

What happens next?

If you are interested in this opportunity please apply! You will receive an email confirming we received your application.

We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

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