ServiceNow Technical Program Manager (Large Enterprise) NY or Bristol CT (4 days on-site)

Title : ServiceNow Technical Program Manager (Large Enterprise)

Location : NY or Bristol CT ( days on-site)

Duration : + months

Compensation : $- / hr.

Work Requirements : US Citizen, GC Holders, or Authorized to Work in the

The Senior Technology Program Manager ServiceNow Platform will be responsible for managing enterprise-level programs and / or multiple projects within the Enterprise Technology portfolio.

The Senior Technology Program Manager will be responsible for program-level ownership of complex large-scale technology-driven projects across a diverse portfolio supporting all aspects and business partners.

The Senior Technology Program Manager will also be responsible for developing a consolidated view of the program and for program deliverables including issue / risk management, cross-project dependencies, risk analysis, financials, stakeholder coordination, and regular communication of status.

This individual will work closely with various project owners to define the project team and assign responsibilities.

• Be embedded within a solution delivery team and will manage multiple enterprise Service Management product strategy and execution programs / projects impacting ServiceNow (SNOW) in a large-scale matrix organization with internal and external partners, and application owners across multiple project teams and segments.
• Partner / collaborate with technical delivery leaders, project managers, and business teams to manage the end-to-end program.
• Serve as a PMO program led to multiple project managers providing Project Management methodology support and mentoring / coaching, guidance, and portfolio reporting.
• Proven experience leading integration projects driving the initiative from planning, and requirements gathering, through execution and implementation time, cost, scope, and quality.
• Facilitate technical conversations and issues / risks migration throughout the course of the initiative.

Minimum Qualifications :

years of technology program / project management experience for large-scale enterprise technology initiatives, transformational programs, and projects in a large-scale matrix organization;

responsible for schedule, budget, and scope; oversight of multiple project managers and vendors.

years of program / project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery;

with solid experience using Agile delivery tools.

Proven experience as a Project, Program, or Application Delivery Manager leading enhancements, migrations, or integrations with the delivery teams and platforms.

PM should have the ability to understand one or more of the following application development tools and techniques : ServiceNow

• Excellent communication skills with the ability to influence and lead others across all levels of the organization.
• Strong program portfolio budgeting and financial capabilities. Able to create CapEx / OpEx fund reports.

Preferred Qualifications :

• SCRUM Certification
• ServiceNow CSA certification
• Business process design and engineering
• Clarity PPM, Smartsheet

Required Education : BA / BS in business, computer science preferred, or other technical field or appropriate work experience.

Qualified candidates please apply to this posting; you may also send your updated resume to Krista Joy at for further review.