Front Desk Receptionist

Job Description

Job Description

Front Desk Receptionist

Onsite Summerlin, NV

Are you someone who enjoys connecting with clients / customers? Then this opportunity is for you! Serenity is seeking a receptionist for our Summerlin, NV office;

to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients.

Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Perks at Serenity

• Career Advancement Opportunity
• Competitive Wages
• Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customer information upon each visit.
• Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure positive customer experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma / GED.
• Excellent verbal and written communication, basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.

With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job : Full-time (3 13-hour shift)

Office Hours : Monday-Friday : 6 am-8 pm, Saturday : 7 am-7 pm

This position is contingent on successfully completing a criminal background check upon hire.

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