Overview
Assists in developing and administering a high-quality Golf Shop retail merchandise program to the Members and Guests of the Ocean Reef Club by performing the following duties with an emphasis on exceptional customer service :
Experience Required
EDUCATION and / or EXPERIENCE :
- A four-year College degree and one to three years experience with a quality golf facility preferred.
- Sales techniques
- Merchandise display experience
Essential Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITES :
In addition to the following duties and responsibilities, other golf shop duties may be assigned :
- Help to create and maintain a comfortable, enjoyable, and remarkable Golf Shop experience for all Members and Guests.
- Create and maintain attractive displays for the golf shop, changing frequently and coordinating shop appearance around Holidays, tournaments and special promotions.
- Working with the retail assigned staff to maintain floor stocks as well as suggesting and creating re-orders for stock items.
- Oversee the overall presentation of the shop, including dressing rooms and merchandise display units, with an increased focus on frequent display changes.
- Oversee the backroom organization, so that items may be stored and retrieved in quick and timely manner.
- Coordinate shop participation in street fairs and trunk shows alongside member events, to create extra shopping experiences for the membership & generating exposure to our brands.
- Create orders through the Purchase Order System and submit for approval then to Retail Purchasing.
- Time spent in the golf shop serving the membership and guests of the club, learning our customers’ preferences.
- Coordinate all special orders through the PO system and then a follow-up with the Member or Guest who made the order.
- Coordinate weekly spot checks for selected and random items reporting any discrepancies.
- Help organize and conduct quarterly inventories including before shop set-up and after inventory straightening.
- Develop and implement new ideas to support the golf operation including analysis of inventory, vendor selection, and daily operations.
- Prepare any reports needed for the Club relative to Golf Shop retail performance
- Responsible for the financial performance of the Golf Shop retail.
- Phone answering and assistance with golf needs tee times, tournament registrations, player registration etc.
- Assist with the ordering of prizes for events.
Golf Shop Manager
Create and maintain attractive displays for the golf shop, changing frequently and coordinating shop appearance around Holidays, tournaments and special promotions. Assists in developing and administering a high-quality Golf Shop retail merchandise program to the Members and Guests of the Ocean Reef...
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