Office Clerk - Campus Public Safety

Who We Are

Do you have the following skills, experience and drive to succeed in this role Find out below.

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek Treaty forcibly removed them to the Puyallup Reservation to make way for settlers;

we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the well-being of this community.

Our institution aims to increase partnerships and community ties with the local indigenous populations. TCC is committed to increasing Native visibility by developing more culturally responsive curriculum.

Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses.

We are committed to infusing and incorporating more educational content focused on the lives and experiences of the Black community into our curriculum.

We are examining and revising our policies and practices with the stated goal of becoming an anti-racist institution.

Tacoma Community College is an Associate and Bachelor degree-granting public institution that serves a diverse population of approximately 12,000 students.

We embrace our identity as a community college. Our Mission Statement says, As the community’s college, we create meaningful learning, advance equity, and strengthen student and community success.

To grow our workforce, we seek to recruit employees who exemplify these attributes :

Committed to educating a racially and socioeconomically diverse student population

Reflects the diversity of our community

Values intellectual curiosity and innovation

Honors the campus mission to promote equitable access to educational opportunities

Cares about student success and collaborates on strategies to facilitate success for historically underserved populations,

Welcomes difference and models respectful interaction with others

Engages with the community both within and outside of TCC

Position Summary

As an Office Clerk, you are an integral part of how smoothly TCC’s Campus Safety operates. You’ll be responsible for receiving and prioritizing emergency and non-emergency requests and for dispatching Campus Safety Officers.

An Office Clerk is a valuable resource for members of our campus community who come into contact with you while issuing college identification cards, parking permits answering questions and phone inquiries.

This position also assists with clerical functions in the office including but not limited to filing, scanning, word processing and spreadsheet assignments and data entry.

A successful candidate will need to have strong customer service skills, be knowledgeable about office procedures, be able to connect with a diverse group of students, and be able to communicate clearly.

This position reports to the Emergency Management Specialist. This position is scheduled to work Monday through Thursday from 3 : 00 pm 7 : 00 pm.

Essential Functions

Meet, greet and put the public, faculty, staff and students at ease by answering questions, in person or over the telephone regarding the department services and / or parking, dispatch Campus Safety Officers when needed.

Provide photo identification cards for students, faculty and staff upon request.

Issue student, faculty and staff parking permits.

Process and maintain parking infractions in database.

Update & maintain extensive parking database.

Process restrictions on student records when necessary due to parking infractions.

Perform word processing, spreadsheet and other clerical support functions.

Assist in planning, organizing and coordinating aspects of the parking department.

Copy, distribute and file routine paperwork.

Perform other related duties as assigned

Qualifications

Minimum Qualifications

High school diploma or equivalent.

Clerical and / or customer service experience.

Intermediate experience with word processing and spreadsheet software.

Conditions of Employment Successful completion of a criminal history background check prior to employment.

The Successful Candidate Must Demonstrate Actively participates as a member of a team to move towards the completion of shared goals.

Contributes to creating a healthy and positive work environment.

Establishes and maintains collegial and cooperative work relationships with internal and external partners.

Performs under pressure, recovers well from mistakes, and accepts appropriate responsibility.

Carefully and thoughtfully practices stewardship of public resources.

Provides empathetic and timely customer service to campus community.

Applies clear and explicit ethical principles.

Actively participates in an inclusive environment.

Listens to and considers diverse points of view.

Practices inclusivity, civility, and respect for all.

Demonstrates a growth mindset through openness to change and professional development.

Adapts to new work structures, processes, requirements, or cultures.

Supports innovations in collaboration within and beyond departmental continuous improvement initiatives.

Effectively organizes and carries out work processes to achieve individual and organizational goals.

Articulate one’s role and responsibilities as they support Mission Fulfillment.

Works to achieve quality results within one’s area of responsibility while striving for excellence.

Sets priorities and makes appropriate decisions to complete assigned tasks and solve problems efficiently.

Identifies and understands issues, challenges, and learning opportunities.

Display integrity, dependability, creativity, problem-solving, critical thinking, adaptability.

Application Process

Application Materials & Procedure

Complete application packages must include the following

Tacoma Community College online application.

Cover letter and Resume

Terms of Employment

This part-time hourly position is bound by the WAC 357-04-045 provisions above. This position is scheduled Monday through Thursday from 3 : 00 pm 7 : 00 pm.

Up to 17 hours per week. The salary is $20.00-$20.00 / hr. Flexibility in scheduling is required to meet department needs.

A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee may be available.

TCC Part-time hourly and student employees including work study students, will accrue one hour of paid sick leave for every 40 hours worked.

Hourly non-student employees may be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance.

Life and long- term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page / employment benefits : https : / / www.

tacomacc.edu / about / employment /

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war.

Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act.

The following persons have been designated to handle inquiries regarding non-discrimination policies : Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055;

Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College

Human Resources

6501 S 19th St Bldg. 14, Tacoma WA 98466

www.tacomacc.edu / about / employment

The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes.

For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024.

TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System

Eligibility

Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources.

Effective Date of Coverage

Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately.

Health Insurance

Medical Plans

Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction.

Premium Rates Effective January 1, 2024

Resources : PEBB Website

PEBB Website

Medical Plan information

PEBB Medical Plan Comparison

Dental Plans

Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents.

Resource :

Dental Plan Comparison

Vision

Covered under medical plan chosen.

Waiving Medical Coverage

If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage.

Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan.

Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & LimitedPurpose FSA

FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and / or childcare expenses.

Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is

issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia.

The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account.

The Limited Purpose FSA is only for dental and vision expenses.

Resource :

Navia Benefit Solutions

Life Insurance

Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance.

Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

Basic Coverage : $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee.

Supplemental Life Insurance Coverage(s) : Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee.

Resource :

MetLife Life Insurance

Long Term Disability(LTD)

Basic LTD : Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee.

Supplemental LTD : Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee.

Resource :

PEBB Long-Term Disability Insurance

PAID LEAVE

Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays.

Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service.

Administrator / Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE.

Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays.

Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays.

Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter.

They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year.

Part-time faculty do not receive pay for federal holidays.

Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof).

Up to 40 hours of sick leave can carry over from one calendar year to the next.

If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position.

Part-time hourly and student employees are not paid for federal holidays.

Monthly entitlements are given at the beginning of the following month.

All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member.

This is separate from the sick leave or vacation leave.

RETIREMENT

Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC.

Classified Employees and (retirement eligible) Part-Time hourly :

Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3.

More information about these plans can be found at this link : Department of Retirement Systems Plans

Faculty :

Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS).

Prior history in any of these plans may limit current plan choice. Click here to compare TRS Plan 2, TRS Plan 3, and SBRP.

SBRP -TIAA This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions.

Contribution rates are based on age.

TRS Plan 2 A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

TRS Plan 3 A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions.

The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

Administrative / Exempt Employees

Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS).

Prior history in a Washington State Retirement Plan may limit plan choice. Click here to compare PERS Plan 2, PERS Plan 3, and SBRP.

SBRP / TIAA This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions.

Contribution rates are based on age.

PERS Plan 2 A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

PERS Plan 3 A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions.

The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

PERS Rates Effective September 1, 2023

TRS Rates Effective September 1, 2023.

State Board Retirement Plan (SBRP) - Contributions Rates :

Contributions are based on your age :

Voluntary Retirement Savings :

State Board Voluntary Investment Program (SBVIP) :

SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA.

SBVIP participants may contribute on a pre-tax and / or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment.

Contact Human Resources to start / stop contributions.

Deferred Compensation Program (DCP) :

Tax-deferred savings plan administered by the Department of Retirement Systems. New Full-timeemployees are automatically enrolled in DCP 3 months after hire at a contribution rate of 3%.

Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment.

Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit.

Tuition Waiver

Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program.

Class registration and any applicable class fee will still apply. Click here for the Tuition Waiver form(Download PDF reader).

Liberty Mutual

PEBB members may receive a discount of up to 12% off Liberty Mutual’s auto insurance rates and up to 5% off of Liberty Mutual’s home insurance rates.

Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote.

Collective Bargaining Agreements :

WFSE Higher Education Community College Coalition : WFSE (HE CCC) CBA(Download PDF reader)

WPEA Higher Education : WPEA CBA(Download PDF reader)

WFSE Represented Exempt Bargaining Unit : WFSE-Exempt CBA

TCC Faculty Negotiated Agreement : TCC Faculty Negotiated Agreement

Which best describes your level of education? High School graduate or equiavelent.

Some College.

Associates degree from an accredited college or university.

Bachelors degree or higher from an accredited college or university.

How much clerical, office or customer service experience do you possess? None

Less than one year.

More than one year and less than two years.

More than two years and less than three years.

Over three years.

Please describe your experience working in a customer service or clerical environment.

Which of the following best describes your level of proficiency with wordprocessing and spreadsheet software? None.

Basic.

Intermediate.

Advanced.

Are you able to work the scheduled time listed in the posting (3pm-7pm)? Yes

Required Question