Matterport / Documentation Technician - PART TIME

POLICY AREA : ERT & Reconstruction

POLICY NAME : Matterport Technician

Purpose : Provide a job description for the Matterport Technician

Reports To : Dirctor of Training & Safety

SUPERVISES : Works directly with Emergency Restoration Technicians and Reconstruction Squad

Evaluated By : Director of Training & Safety, Talent Acquisition & Squad Support Specialist and peers

Basic Functions :

• Capture 3D scans of homes and commercials properties using Matterport Pro2 camera and platform
• Perform as an Emergency Restoration Technician as work flow dictates.

Basic Requirements :

• High School Diploma or equivalent
• Ability to multi-task and prioritize
• Ability to work semi-autonomously and remain accountable
• Competent communication skills (in-person and over-the-phone)
• Competent with fundamental usage of smartphone and tablets (iOS and Android)
• Valid driver’s license
• Dependable transportation
• Cell phone
• Able to climb a ladder.
• Able to lift at least 75 pounds.
• Able to work in confined spaces.
• Able to work around a variety of chemicals without any adverse reaction or sensitivity.
• Follows established safety practices including the proper use of PPE when required.

Evaluated On :

• All work will be performed according to company policies and up to Paul Davis standards
• Ability to be precise and detailed
• Punctual for scheduled appointments
• Timely and thorough with daily tasks
• Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
• Employees will ALWAYS wear a company uniform in good repair when representing this company
• Employees will maintain a clean, professional physical appearance
• Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
• Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include :

• Integral to our company’s ability to thoroughly document conditions, materials and measurements of the properties we are providing service for
• Capture 3D imaging data of residential and commercial properties
• Uploads new scans daily
• Performs any and all directives from the Director of Training and Safety, Talent Acquisition & Squad Support Specialist, ERT Project Managers, Reconstruction Project Managers and Estimators.
• Responds to emergency losses
• Performs Emergency Water Extraction and Drying Service, when needed
• Assists in Emergency Fire / Smoke Services (including deodorization, pack-outs, board- ups and securing structure), when needed.
• Performs basic vehicle and equipment cleaning and maintenance.
• Ability to follow direction
• Communication with property managers / owners
• Maintain company equipment to ensure longevity

High Detail Job Accountabilities :

• With an eye for detail, capture 3D scanning imagery of all relevant spaces in residential and commercial properties, using Matterport Pro2 Camera and iPad.
• Daily upload of 3D scans to Matterport Spaces web-based platform.
• Read and comprehend all relevant job notes prior to arriving on site to scan a property.
• Must have constant, mobile access to smartphone and Google Calendar.
• Punctual to all appointments and able to contact the customer to reset expectations when scheduling prevents on-time arrival.
• Documents customer questions and issues as they arise, using RMS notes and email / text communication to relevant parties.
• Drive company vehicle in safest and most respectful manner possible
• Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
• Alert supervisor of any vehicle disturbances (Oil changes, check engine light, etc.)
• Participates in marketing and business development as the need arises.
• Complete special assignments as requested by Supervisor
• Participates in emergency services when an All hands on deck scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours :

• A typical shift for this position is 7 : 30am 5pm, Monday Friday.
• This schedule can vary, depending on the flow of projects requiring 3D scans on a given day.
• 3D scanning responsibilities may be supplemented with Emergency Restoration Technician related work, as needed

Reward :

Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

IICRC Certifications for the Matterport Technician :

• The Matterport Technician will have the opportunity to obtain the following certifications : o Water Restoration Techniciano Fire and Smoke Technician
30+ days ago