Branch Operations Division Supervisor - Los Angeles, CA

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other.

Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.

Find out more about this role by reading the information below, then apply to be considered.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state.

This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register.

Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.

Essential Functions :

• Manages a group of branch operations staff that supports an entire division of the bank, including staff that travels to various branches and departments within the division to perform the duties of Branch Service Managers, Branch Relationship Bankers, and Client Service Associates.
• Current teller and new accounts experience.
• May also assist with special projects or bank conversions.
• Oversees work as needed to ensure deadlines and high quality customer service goals are met.
• Responsible for daily work flow to ensure branch operating schedules are met and staff is adequately trained.
• Responsible for setting work schedules, allocating and monitoring work, hiring, coaching and completing performance evaluations.
• Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record.
• Other duties as assigned.

Qualifications :

• Requires a bachelor's degree in business or a related field and 4+ years with branch operations, policies, procedures or other directly related experience including 2+ years of supervisory experience.
• A combination of education and experience may meet requirements.
• Advanced knowledge of banking branch operational principles, processes, procedures, banking products and services.
• Working knowledge of applicable government regulations.
• Strong management, communication, and presentation skills, both written and verbal.
• Excellent organizational, interpersonal, leadership and customer service skills.
• Requires strong analytical, problem resolution and judgment skills.
• Ability to work with branch management and leadership.
• Must have solid leadership and mentoring skills.

Benefits :

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
• Employee Ambassador preferred banking products.

This position is eligible to earn a base salary in the range of $84,000 - $98,000 annually depending on job-related factors such as level of experience.

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