Job Description
GRADUATE CONTRACT ADMINISTRATOR , Office of the Provost (four openings
to provide leadership, guidance, and coordination related to the implementation of the new MIT-UE collective bargaining agreement (CBA) and business process changes it brings to the graduate community.
Will partner with staff in MIT’s central offices to provide advice and case management support to faculty, deans, department heads, finance and administration directors, and graduate officers and administrators.
- Responsibilities include serving as a CBA and graduate student appointments specialist; convening staff and faculty to ensure that processes and practices are consistent and CBA-compliant;
- explaining procedures, timelines, and decisions; responding to step 2 grievances, analyzing documentation, and ensuring understanding of issues;
- staying informed about Institute policies, procedures, and CBA; collaborating on creating and disseminating training materials / guidelines / template communications;
- conducting workshops / training sessions; maintaining records; representing assigned school / college during collective bargaining and related activities;
communicating with management to address concerns, negotiate solutions, and ensure CBA compliance; and other duties as assigned.
Job Requirements
- REQUIRED : bachelor’s degree; five years’ human resources or academic administration experience, preferably involving graduate students and faculty;
- ability to understand and apply complex policies, triage concerns, advise stakeholders, informally resolve conflict, and escalate matters when appropriate;
- appreciation for the organizational environment in higher education and large research universities to understand client priorities / issues / motivations / constraints;
- excellent analytical, problem-solving, project planning and implementation, client service, relationship-building, presentation, and written and oral communication skills;
knowledge of conflict resolution techniques; excellent judgment with confidential / sensitive information; and ability to work strategically, synthesize and generalize based on information obtained, deal with ambiguity and conflict, and influence people at all levels.
PREFERRED : experience supervising unionized employees or advising supervisors in a unionized environment.
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