Eyewear Customer Service/Sales Advisor

MyEyeDr.
Canton, Georgia
Full-time

Description

About the role

See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager.

Some weekend and evenings shifts required.

You Will

  • Provide patients with exceptional customer service by understanding and advising the patient’s needs
  • Assist patients in eyewear / frame / lens selection process by using knowledge of product lines and options to educate patients on best fit
  • Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
  • Provide patients with comprehensive explanation of insurance benefits
  • Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
  • Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
  • Collaborate with doctor(s) and team members to provide seamless patient experience
  • Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
  • Participate in other office duties as assigned

About You

  • Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
  • A proactive approach to problem solving with an entrepreneurial spirit
  • Willing to learn about industry, product, and services
  • Ability to sell with a desire to meet office goals with a can do attitude
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment
  • Team player who is willing to collaborate to provide the best patient experience

Growth With Us

  • Grow and develop your career through role specific training programs
  • Be offered an opportunity to earn bonuses and commission (role specific)
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?

MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.

Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

7 days ago
Related jobs
MyEyeDr.
Roswell, Georgia

Provide patients with exceptional customer service by understanding and advising the patient’s needs . Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) . See yourself starting a new career journey? As an Eyewear Consultant f...

Republic Finance
Woodstock, Georgia

Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that aver...

John Sill
Milton, Georgia
Remote

CSR will focus on customer service which includes cross selling. Provide exceptional customer service including commission generating cross sell solutions. Process customer policy change requests. ...

Bruce Gaston - State Farm Agency
Woodstock, Georgia

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer...

Concentrix
USA, GA, Work, at, Home
Remote

Customer Service / Sales Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service / Sales Representative. Customer Service / Sales Representative. ...

Chase Staffing formerly Chase Professionals
GA, US

Initiate "New Customer" paperwork and work with Credit Manager and Sales Rep to obtain all necessary information in order to ensure smooth processing of the account and pending order. Be the point-of-contact for all customer issues providing professional, courteous and efficient service regarding. R...

JLF Finances
Georgia

Insurance Sales Customer Service is responsible for handling customers' insurance purchase needs and service requests, providing efficient customer support and solutions. Assist the sales team to achieve sales targets and promote the sales of insurance products by providing excellent customer servic...

Teleperformance
GA, US
Remote

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our team fielding customer inquiries and finding in...

Anthology Inc
Georgia

We are looking for talented Customer Service Advisors to join our team. Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to po...

SKW Organization
Roswell, Georgia
Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career.We're looking for individuals who are eager to start their jour...