Job Description
Responsibilities :
- Assist with development and implementation of support programs that directly support the strategic plan and vision of Northwestern Medicine.
- Manage, assess and report on the quality of participants / patient care delivered and coordinate patient care services with patients, staff, and leadership.
- Coordinates daily activities of the case management team members to ensure adequate coverage for hospitalized patients.
- Assists unit based staffing assignments to achieve high quality and cost effective care.
- Assists schedule management and related processes (maintaining master schedules, entering schedule changes, PTO requests, etc.).
- Collaborates with manager to assist with interviewing of new team members, posting of new requisitions and coordination of new hire on boarding (i.
e. paperwork, IT access, lockers, etc.).
- Collaborates with manager and nurse clinician in development of new hire orientation calendar and manual.
- Contributes to and assists manager with performance evaluations.
- Assists with & reinforces iCARE coaching, hourly rounding & all other Patient Experience initiatives.
- Serves as a resource to staff and manager.
- Participate in development and execution of process and quality improvement initiatives and track outcomes and productivity.
- Contributes to development of departmental goals and report on progress with management.
- Assists manager in overseeing any special fund budgets.
- Attend monthly leadership meetings and provide progress reports as requested.
- Participate in quality meetings as needed.
- Performs other duties as assigned.
AA / EOE.
Qualifications
Required :
- Masters degree in social work or Bachelors of Science in Nursing.
- Licensed clinical social worker in the state of Illinois (LSCW) or Registered Nursing license issued by the State of Illinois.
- 5 to 7 years work experience in hospital setting or related setting.
- Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Additional Information
Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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