What You’ll Be Doing
Under general direction, devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
Designs, codes, tests, debugs, and documents those programs. Competent to work at the highest technical level of all phases of applications programming activities
- Design and create engineering specifications for software programs and applications.
- Responsible for the development of new systems, research existing system and processes and provides design proposals and recommendations to management for increased efficiency.
- Apply significant knowledge of industry trends and developments to improve service.
- Assess, design and develop level of effort estimates.
- Lead technical teams in the development of mid to large size project development efforts.
- Work closely with business partners to develop technical solutions.
- Coordinate projects impacting more than one business unit. Inform project managers of development status and serves as liaison between development staff and project manager.
- Participate in efforts to share technology expertise and train and mentor others in the use of technologies and development processes.
- Implement a specific development methodology
Additional Job Functions
- Performs other duties as assigned
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.
Failure to do so may result in disciplinary and other employment related actions
Qualifications
- Bachelor's Degree in Computer Science, Engineering, Math, Physics or related technical field or equivalent years of experience required
- 5-7 years progressive experience in a software related field. required
- 3-5 years ServiceNow administration experience required
Knowledge, Skills, and Abilities
- Working experience in CMDB, ServiceNow Discovery module (Error handling and patterns preferred)
- Solid experience in administering and configuring ServiceNow CMDB, including CI classes, attributes, relationships, and workflows.
- Experience in creating, updating, and maintaining CMDBs, and other asset / configuration management repositories in a complex IT environment
- Experience in identifying and tracking CIs, implementing change control and accounting for discovered / manual CIs in a complex IT environment.
- Configuration Management Database (CMDB) experience preferred
- ServiceNow Implementation experience preferred
- Certified ServiceNow Administrator or Certified ServiceNow Developer preferred
- JavaScript
- SQL Server / TSQL
30+ days ago