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Technical Support Specialist

VirtualVocations
Denver, Colorado, United States
Full-time

A company is looking for a Technical Support Specialist to join their Customer Experience team.Key ResponsibilitiesAssist customers and internal teams with technical questions about the softwareReproduce, troubleshoot, and document escalated issues in JiraCreate technical documentation for team referenceRequired QualificationsEarly-career professional with a strong interest in technical supportBasic knowledge of SQL queriesFamiliarity with programming languages and ability to write basic scriptsWorking understanding of HTML, CSS, XML, JSON, and querying using CSS or XPATHCustomer-first mindset with the ability to explain technical concepts in simple terms

25 days ago
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