Role
As the Director, you will develop and implement strategies to enhance customer satisfaction, loyalty, and retention.
You will collaborate to execute programs that drive business growth and customer advocacy. You will help others to develop and hone their skills to achieve our business goals.
Responsibilities
Leading client teams to deliver large, complex communication projects
Planning the development of effective multi-media communication and change management campaigns that inspire action
Staying current with communication trends and demonstrating fluency with delivery channels
Consulting with select clients at the senior HR level
Creating and nurturing client relationships and becoming a trusted partner. Influential advisor on communication and employee experience issues
Anticipating client needs through the study of industry trends and the business environment. Addressing them with the savvy application of human insight, creative strategy and friendly technology
Helping to build cohesive, high-impact teams, leveraging colleague skills and talents
Extending and expanding work with existing or new clients
Identifying and pursuing business development opportunities. Creating proposals and advancing sales initiatives
Requirements
Have exceptional verbal and written communication skills, demonstrating creativity as well as HR / benefits expertise
10+ years of relevant work experience. Possess a higher level of education in a related discipline
Ability to write compelling communication material for a variety of audiences. Excellent organizational and project management skills
Have impressive internal and external communication skills, with the ability to listen comprehensively and deliver clear instructions
Able to assimilate source materials and input from subject matter experts
Possess software fluency, including the Microsoft 365 and Adobe Acrobat. Demonstrated presentation, business development, and selling skills
Be able to travel (up to 15%)
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.
Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies.
Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test.
You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.
We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive.
Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.
In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.
Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities;
including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum : 128,100 USD
128,100 USD
Maximum : 203,300 USD
203,300 USD
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