Wealth Associate - Vice President | MOOSHI Wealth Planning & Management

Kestra Financial Independent Advisor
Novi, MI, US
Full-time

Job Description

Job Description

The Wealth Associate position is a client service position who reports to the Wealth Advisor and is critical to leveraging Advisors’ time.

This position provides excellent client service and problem-solving skills to confidently provide information to clients in a timely, efficient, and professional manner.

Essential Duties and Responsibilities

  • Manage client needs regarding service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards.
  • Deepen client relationships and establish credibility and rapport both in-person and via phone, identifying potential benefits and services to enhance client’s financial relationships.
  • Has regular contact with clients regarding accounts, and servicing; can clearly articulate potentially complex processes and / or concepts to clients
  • Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance.
  • Maintain Redtail CRM database; Manage Client and Prospective Client Work Flow and coordinate follow-up with Advisors
  • Maintain a compliant filing and scanning system with Laser Fiche
  • Answer incoming calls and direct / take messages appropriately and according to firm guidelines.
  • Maintain client information in CRM database (Redtail)
  • Data input for Financial Planning software system (Goals-Based Analysis and E-Money)
  • Other responsibilities as assigned by the Wealth Advisor and Director of Operations.

Knowledge, Skills, and / or Abilities :

  • Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
  • Excellent communication skills, both verbally and in writing.
  • Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once.
  • Ability to build relationships with clients and internal partners.

Education and / or Experience :

  • The ideal candidate will have 2+ years of experience in administrative support in a professional environment.
  • High School Diploma or Associate’s degree required; Bachelor’s Degree preferred.
  • Previous experience in financial services a plus.

Compensation :

  • Compensation is determined by qualifications and experience.
  • Salary is generally reviewed annually or if responsibilities and / or job requirements change. Salary increases are not guaranteed.

Certificates, Licenses, Registration :

  • Series 7 and 65 / 66 preferred (or willingness to obtain in the future).
  • 30+ days ago
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