A company is looking for a Seasonal Bilingual Spanish Customer Service Agent, starting at $17.65 / hour, to provide remote support to members regarding medication and benefits.
Key ResponsibilitiesHandle incoming calls and emails from members, pharmacies, and doctors' officesInvestigate and resolve inquiries or escalate to appropriate team membersAdhere to standard operating procedures and HIPAA guidelinesRequired QualificationsHigh School Diploma or GED1 year of customer service experienceMust be eligible to work in the United States without sponsorshipFluency in English is required;
fluency in Spanish is preferredAbility to work a flexible schedule including evenings, weekends, and holidays
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